Part Time Membership Experience Support

Morrow Health; Singapore; On-site; SGD 28,000 - 36,000; Full time

Job summary

MORROW HEALTH in Singapore is seeking a friendly Member Experience teammate to welcome guests and create memorable visits. You will be the friendly face of MORROW, helping members and visitors, guiding tours, and supporting events to reflect the MORROW experience.

In this on-site role, you’ll help keep spaces pristine, replenish supplies, and assist with opening/closing, setups, and daily operations. If you enjoy helping people, thrive in a fast-paced environment, and want to grow with a

Qualifications

• No prior experience is required; a positive attitude and eagerness to learn are valued.
• Ability to deliver friendly, attentive service to members and guests.
• Excellent communication and interpersonal skills.
• Reliable, proactive, and able to work in a team.

Responsibilities

• Welcome and assist members, guests, and visitors at the facility.
• Support member tours, events, and day-to-day requests.
• Maintain cleanliness and presentation of member-facing areas.
• Collaborate with teammates to ensure a smooth member journey.
• Assist with opening/closing procedures and special projects.

Skills

Friendly service

Communication skills

Interpersonal skills

Reliability

Team-oriented

Adaptability

Job description

MORROW HEALTH

MORROW Health is Singapore’s largest integrated fitness and recovery destination, designed to help individuals build healthier, more resilient lives through intentional daily habits. Grounded in lifestyle medicine, MORROW Health brings together physical activity, nutrition, restorative sleep, stress management, avoidance of risky substances, and social connection through structured programmes and purpose-built environments that make sustainable lifestyle change achievable. Supported by evidence-informed practice and data from wearables and lifestyle inputs, MORROW Health helps members recognise patterns, build consistency, and stay accountable—turning insight into everyday action that supports long-term vitality, strength, and clarity, without medical diagnosis or treatment.

Location:

Singapore

Reports To:

Membership Experience Manager

Role Overview

Member Experience

Be the friendly face of MORROW and help create memorable experiences for every member.

• Welcome and assist members, guests, and visitors throughout the facility.
• Support member tours, events, and day-to-day requests.
• Create a warm, professional, and welcoming environment that reflects the MORROW experience.

Facility Readiness

Help ensure our spaces are always presented at the highest standard.

• Maintain cleanliness, organisation and presentation across all member-facing areas.
• Replenish towels, amenities, beverages and other supplies as needed.
• Conduct regular facility walkthroughs and promptly report any maintenance or safety concerns.
• Ensure all spaces fully operational, inviting, and ready for member use at all times.

Team and Operations Support

• Assist with opening and closing procedures.
• Support operational activities, event setups and special projects.
• Collaborate with teammates to ensure a seamless member journey.
• Take initiative and contribute wherever needed to support both the team and our members.

What We're Looking For

We're looking for someone who enjoys helping people, pays attention to the little details, and takes pride in creating great experiences.

No prior experience is required. If you have a positive attitude, are reliable, and eager to learn, we'd love to hear from you.

• Friendly, approachable, and service-oriented
• Strong communication and interpersonal skills
• Positive attitude with a willingness to learn
• Reliable, proactive, and team-oriented
• Comfortable working in a fast-paced environment
• Able to work rotating shifts, weekends, and public holidays when required

At MORROW, we believe wellness is in the details. From a warm welcome to a well-prepared space, every interaction shapes a member's experience. As part of our team, you'll help create an environment where people feel cared for, comfortable, and supported.