Member Experience Captain

ONE RQ PTE. LTD.; Singapore; On-site; SGD 28,000 - 42,000; Full time

Benefits offered by this job

Monthly tips

Staff meals

Employee discounts

Bonus scheme

Group insurance

Job summary

ONE RQ PTE. LTD. The Nanson, located at InterContinental Robertson Quay in Singapore, seeks an enthusiastic hospitality professional to provide outstanding service, take orders, and highlight daily specials to our discerning guests.

You will engage with members and guests, set up tables and stations, and ensure attentiveness and flawless service while delivering a warm, memorable dining experience.

Qualifications

• Friendly and confident personality with strong customer service skills.
• Passion for food, beverages, and hospitality.
• Excellent communication skills.
• Strong interpersonal skills and a ‘can do’ attitude.
• Strong team player.
• Must be able to prioritize and multi-task.

Responsibilities

• Ensure the highest level of member experience with your personal finesse and proactiveness.
• Highlight specials and provide menu recommendations, take orders, and attend to special requests.
• Engage with members, guests, and the team.
• Set up tables and side stations and deliver the highest level of service and attentiveness to our guests.
• Uphold the highest service standards.

Skills

Customer service

Hospitality

Communication

Interpersonal skills

Team player

Multitasking

Job description

ONE RQ PTE. LTD. The Nanson, located at InterContinental Robertson Quay in Singapore, seeks an enthusiastic hospitality professional to provide outstanding service, take orders, and highlight daily specials to our discerning guests.

You will engage with members and guests, set up tables and stations, and ensure attentiveness and flawless service while delivering a warm, memorable dining experience.