Guest Experience Lead — Restaurant Captain

KJM EATING HOUSE PTE. LTD.; Singapore; On-site; SGD 31,000 - 47,000; Full time

Job summary

KJM Eating House Pte. Ltd. in Singapore is seeking a Restaurant Captain to deliver guests' dining experience with friendly, professional service and attentive upselling. You will ensure orders are accurate and guests feel well attended during service.

You will work with the team to prepare and maintain cleanliness, explain menu items, accommodate dietary needs, and help the Restaurant Manager hit targets while upholding high hygiene and service standards.

Qualifications

• Candidates should be guest-focused with a professional demeanor.
• Ability to upsell while delivering high-quality service.
• Good knowledge of the menu and ingredients.
• Team-oriented with a polished, presentable appearance.
• Prior leadership exposure is a plus.

Responsibilities

• Provide friendly, excellent and professional service to all guests.
• Handle food & beverage orders and serve guests.
• Assist team members with preparation and setting up for service.
• Ensure amenities and utensils are stocked and inspected.
• Upsell and explain menu items to guests; support the manager with goals.

Skills

Guest service oriented

Upselling

Menu knowledge

Team player

Professional appearance

Job description

KJM Eating House Pte. Ltd. in Singapore is seeking a Restaurant Captain to deliver guests' dining experience with friendly, professional service and attentive upselling. You will ensure orders are accurate and guests feel well attended during service.

You will work with the team to prepare and maintain cleanliness, explain menu items, accommodate dietary needs, and help the Restaurant Manager hit targets while upholding high hygiene and service standards.