Medical Claims Specialist — Fast & Accurate

Recruit Express Pte Ltd; Singapore; On-site; SGD 33,000 - 60,000; Full time

Job summary

Recruit Express Pte Ltd is seeking a claims processing professional to join our Singapore team. You will assess accident and health insurance claims, review policy coverage, supporting documents and proof of loss, and process manually submitted claims.

You will liaise with medical institutions and policyholders to clarify claim details, handle escalated enquiries, maintain strong customer relationships, and ensure compliance with internal policies and regulatory requirements.

Responsibilities

• Assess accident and health insurance claims to ensure accurate and timely processing.
• Review policy coverage, supporting documents and proof of loss.
• Process manually submitted claims and follow up on outstanding requirements.
• Liaise with medical institutions and policyholders to clarify claim details.
• Handle escalated enquiries and maintain good customer relationships.
• Ensure compliance with internal policies and relevant regulatory requirements.
• Support claims-related projects and service improvement initiatives.

Job description

Recruit Express Pte Ltd is seeking a claims processing professional to join our Singapore team. You will assess accident and health insurance claims, review policy coverage, supporting documents and proof of loss, and process manually submitted claims.

You will liaise with medical institutions and policyholders to clarify claim details, handle escalated enquiries, maintain strong customer relationships, and ensure compliance with internal policies and regulatory requirements.