Mechatronics QA Lead: Drive Quality & Continuous Improvement

Nts Group; Singapore; On-site; SGD 120,000 - 180,000; Full time

Benefits offered by this job

Competitive salary

Annual Wage Supplement

Term Life & Medical Insurance Coverage

18 days of Annual Leave

Job summary

NTS Singapore is seeking a QA Lead to drive quality excellence across the Mechatronics business. You will lead the Quality Management System (QMS), manage customer quality performance, and build a high-performing team of Quality Engineers and QA/QC Inspectors.

You will act as the primary quality representative for key customers, handling escalations and ensuring robust root-cause analysis, corrective actions, and timely communication.

Qualifications

• Bachelor’s or Master’s degree in Mechanical, Mechatronics, Manufacturing, Quality Engineering, or related field.
• 7+ years in quality engineering/management in mechatronics or complex assembly environments.
• 3+ years leading Quality Engineers/teams and customer-facing activities.
• Strong knowledge of ISO 9001/QMS and quality methodologies (8D, 5 Why, RCA, PFMEA, Control Plans, SPC, MSA/Gage R&R, Cp/Cpk, FAI).

Responsibilities

• Drive continuous improvement and standardization of the QMS across the Mechatronics business.
• Lead investigations of customer complaints and ensure timely root-cause analysis and corrective actions.
• Serve as primary quality interface for customers and coordinate cross-functional teams to resolve quality issues.
• Lead internal and external audits, manage CAPA effectiveness, and support NPI and production readiness.

Skills

Quality leadership

Stakeholder management

Root cause analysis

Communication

Problem solving

Education

Bachelor’s or Master’s in Mechanical/Mechatronics/Manufacturing/Quality Engineering

Tools

SPC

MSA/Gage R&R

Cp/Cpk

PFMEA

Job description

NTS Singapore is seeking a QA Lead to drive quality excellence across the Mechatronics business. You will lead the Quality Management System (QMS), manage customer quality performance, and build a high-performing team of Quality Engineers and QA/QC Inspectors.

You will act as the primary quality representative for key customers, handling escalations and ensuring robust root-cause analysis, corrective actions, and timely communication.