Marketing & Ecommerce Executive (B2B sales) 2868

THE SUPREME HR ADVISORY PTE. LTD.; Singapore; On-site; SGD 36,000 - 60,000; Full time

Job summary

PVH (Tommy Hilfiger/Calvin Klein) in Singapore seeks a Sales & Marketing Executive to support and grow e-commerce and B2B sales channels. The role combines sales, digital marketing, customer engagement, and content creation, with hands-on responsibility for online platforms and client relationships.

The ideal candidate is hands-on, organized, and comfortable managing both online sales platforms and business client relationships, contributing to campaigns, content, and customer service across

Responsibilities

• E-Commerce Sales & Management: Manage and maintain the company's e-commerce platforms, including website, Shopee store; Upload and update product listings, pricing, promotions, banners, and inventory information; Monitor sales performance and implement strategies to improve online conversion and customer engagement; Coordinate online campaigns, flash deals, and promotional activities; Ensure all product information and visuals are accurate and up to date
• B2B Sales & Business Development: Identify and develop new B2B sales opportunities; Build and maintain relationships with corporate clients, retailers and F&B businesses; Prepare quotations, follow up on leads, support order processing, fulfilment and timely payment; Maintain strong customer relationships and provide after-sales support; Monitor stock availability and advise customers on alternatives
• Social Media & Content Creation: Manage and maintain the company's social media platforms (Instagram, Facebook, TikTok, etc.); Create engaging marketing content including photos, captions, promotional posts, and short-form video reels; Plan and execute content calendars and marketing campaigns; Assist in product launches, seasonal campaigns, and brand awareness activities; Monitor social media performance, conversion and audience engagement
• Customer Service & Communication: Respond promptly to customer enquiries across social media, Shopee, WhatsApp, email, and website channels; Handle customer feedback, complaints, and order-related issues professionally; Provide product recommendations and support customers with purchasing enquiries
• Administrative & Marketing Support: Assist with sales reporting and campaign performance tracking; Support general marketing and operational activities when required; Coordinate with internal teams on stock availability, promotions, and fulfilment matters

Job description

Job Summary

The Sales & Marketing Executive will support and grow the company's e-commerce and B2B sales channels. This role combines sales, digital marketing, customer engagement, and content creation. The ideal candidate is hands-on, organised, and comfortable managing both online sales platforms and business client relationships.

Responsibilities

• E-Commerce Sales & Management: Manage and maintain the company's e-commerce platforms, including website, Shopee store; Upload and update product listings, pricing, promotions, banners, and inventory information; Monitor sales performance and implement strategies to improve online conversion and customer engagement; Coordinate online campaigns, flash deals, and promotional activities; Ensure all product information and visuals are accurate and up to date
• B2B Sales & Business Development: Identify and develop new B2B sales opportunities; Build and maintain relationships with corporate clients, retailers and F&B businesses; Prepare quotations, follow up on leads, support order processing, fulfilment and timely payment; Maintain strong customer relationships and provide after-sales support; Monitor stock availability and advise customers on alternatives
• Social Media & Content Creation: Manage and maintain the company's social media platforms (Instagram, Facebook, TikTok, etc.); Create engaging marketing content including photos, captions, promotional posts, and short-form video reels; Plan and execute content calendars and marketing campaigns; Assist in product launches, seasonal campaigns, and brand awareness activities; Monitor social media performance, conversion and audience engagement
• Customer Service & Communication: Respond promptly to customer enquiries across social media, Shopee, WhatsApp, email, and website channels; Handle customer feedback, complaints, and order-related issues professionally; Provide product recommendations and support customers with purchasing enquiries
• Administrative & Marketing Support: Assist with sales reporting and campaign performance tracking; Support general marketing and operational activities when required; Coordinate with internal teams on stock availability, promotions, and fulfilment matters