Marketing Associate (Retail & Digital) | TCG & Anime | 5 days rostered

Recruit Now Singapore Pte Ltd; Singapore; On-site; SGD 25,000 - 30,000; Full time

Job summary

Recruit Now Singapore Pte Ltd is seeking a creative Social Media & Community Associate for a Retail & Digital role with a hobby and tabletop games specialist near Commonwealth Drive. You will be the brand voice online and in-store, bridging digital and physical experiences.

You will plan content for Instagram, Facebook and TikTok, produce short-form videos and photos, manage WhatsApp communities, respond to inquiries and help drive sales during peak periods.

Qualifications

• Diploma in any field.
• Proficient in Canva, CapCut (or similar mobile editing tools) and WhatsApp Business.
• Enjoys interacting with customers both online and face-to-face.

Responsibilities

• Social media management: plan and execute content for Instagram, Facebook and TikTok.
• WhatsApp community engagement: manage groups and respond with product recommendations.
• Retail support: assist in-store operations and ensure a smooth online-to-offline experience.

Skills

Customer engagement

Online & in-store interaction

Education

Diploma in any field

Tools

Canva

CapCut

WhatsApp Business

Job description

Social Media & Community Associate (Retail & Digital)

Industry: Retail (Hobby & Tabletop Games)

• Salary: Up to $2,500 + Monthly Incentives + Variable Bonus + AWS

• Day/timings: 5-day rostered work week (includes 1 weekend day), 8–10 hours a day, arranged by the manager. Mon–Fri 2:00PM–10:00PM, Sat 12:00PM–10:00PM, Sun 11:00AM–7:00PM

• Location: Commonwealth Drive, S149596

Company brief: Our client is a specialist retailer of tabletop, war and board games, miniatures and hobby supplies. It runs an online shop and a large physical store with gaming space near Commonwealth MRT, and regularly hosts community gaming events.

Role Overview: We are looking for a creative and proactive Social Media & Community Associate to bridge the gap between the brand's online presence and its physical retail operations. You won't just be posting content: you will be the "voice" of the brand across social platforms and the "host" of its thriving WhatsApp communities, ensuring customers feel heard and supported whether they are online or in-store.

Job Responsibilities

Social Media Management

• Plan and execute a content calendar for Instagram, Facebook and TikTok

• Create engaging "boots-on-the-ground" content (short-form videos and photos) featuring the retail products

• Monitor trends to keep the brand relevant in the local market

WhatsApp Community & Engagement

• Manage and grow exclusive WhatsApp broadcast groups and communities

• Respond promptly to customer enquiries with product recommendations and stock updates

• Drive sales by sharing exclusive drops and flash deals directly with community members

Retail & Customer Support

• Assist with retail operations during peak periods and special events

• Gather feedback from in-store customers to inform future social media content

• Ensure a seamless online-to-offline (O2O) experience for customers

Requirements

• Diploma in any field

• Proficient in Canva, CapCut (or similar mobile editing tools) and WhatsApp Business

• Enjoys interacting with customers both online and face-to-face