Market Associate

Salt Digital Recruitment; Singapore; On-site; SGD 42,000 - 65,000; Part time

Job summary

Salt Digital Recruitment seeks a Market Associate for a leading travel tech client in Singapore. This is a 12-month renewable contract where you will drive retention, growth, and optimization of host entrepreneurs and rising hosts in your territory.

You will manage a book of business, conduct optimization conversations, provide strategic pricing and listing guidance, and ensure hosts maximize revenue while delivering excellent support and insights to improve platform performance.

Qualifications

• 3+ years in new sales, account management, or partner support.
• 2+ years hospitality/travel industry experience preferred.
• Strong time management and prioritization across multiple accounts.
• Proven ability to drive engagement and growth via proactive account management.
• Goal-driven with persistence and action orientation.
• Excellent communication and presentation skills for phone, email, and in-person.
• CRM tools proficiency, Salesforce experience a plus.

Responsibilities

• Manage a book of business consisting of host entrepreneurs and rising hosts, ensuring retention, growth, and optimization.
• Conduct one-on-one optimization and onboarding conversations, providing strategic recommendations on pricing, availability, and listing quality.
• Secure availability over high compression dates, ensuring hosts maximize their revenue potential.
• Educate hosts on product updates and policy changes, while channeling their feedback to internal teams.
• Respond to host inquiries and provide timely, high-quality support to improve their experience on the platform.
• Analyze performance data to identify trends and take action on opportunities that drive increased bookings and host success.
• Develop long-lasting relationships with hosts, ensuring they receive ongoing support tailored to their needs.

Skills

New sales

Account management

Partner support

Time management

Communication skills

CRM tools

Tools

Salesforce

Job description

Salt is looking to hire a Market Associate for one of the travel tech client in Singapore. This is a 12-month renewable contract opportunity, you will play a crucial role in the retention, growth, and optimization of host entrepreneurs and rising hosts in your assigned territory.

What you’ll need:

• Manage a book of business consisting of host entrepreneurs and rising hosts, ensuring their retention, growth, and optimization.
• Conduct one-on-one optimization and onboarding conversations, providing strategic recommendations on pricing, availability, and listing quality.
• Secure availability over high compression dates, ensuring hosts maximize their revenue potential.
• Educate hosts on product updates and policy changes, while channeling their feedback to internal teams.
• Respond to host inquiries and provide timely, high-quality support to improve their experience on the platform.
• Analyze performance data to identify trends and take action on opportunities that drive increased bookings and host success.
• Develop long-lasting relationships with hosts, ensuring they receive ongoing support tailored to their needs.

What you’ll do:

• 3+ years of experience in new sales, account management, or partner support.
• 2+ years of hospitality/travel industry experience (nice to have).
• Strong time management and prioritization skills, with the ability to manage multiple accounts effectively.
• Proven experience working a book of business, driving engagement and growth through proactive account management.
• Highly goal-driven, with a strong bias for action and persistence in the face of challenges.
• Excellent communication and presentation skills, with the ability to engage effectively via phone, email, and in-person.
• Proficiency in CRM tools, particularly working with leads and opportunities (Salesforce experience is a plus).
• Fluency in English and Mandarin.

For a confidential discussion about this opportunity or other marketing roles in Singapore, contact Jaya on [phone].

CEI No: R1659595 / EA No: 07C3147