Maritime Operations Hub Specialist

INCHCAPE SHIPPING SERVICES (SINGAPORE) PTE LTD; Singapore; On-site; SGD 40,000 - 64,000; Full time

Job summary

Inchcape Shipping Services (Singapore) PTE LTD seeks an Operations Executive to support the Assistant Hub Manager by coordinating vessel appointments and ensuring service delivery meets stakeholder expectations, KPIs, and company policies within the Operations Services Hub Team. You will apply SOPs, utilize ERP and IT tools, and handle daily tasks to meet targets.

Collaboration with local agents and vessel crews will optimize port calls and control costs while maintaining data integrity and

Qualifications

• Knowledge of maritime operations, local laws, and port/shipping regulations.
• Proficiency in port and immigration documentation management.
• Strong communication skills to engage effectively with terminal representatives and vessel crews.
• Professional conduct with reliability in delivering time-sensitive reports.

Responsibilities

• Comply with SOPs to deliver hub services consistently.
• Use ERP and IT tools to support operations and stakeholders.
• Coordinate vessel calls with local agents to optimize port calls and reduce delays.
• Monitor KPIs, costs, and data integrity for service delivery.
• Escalate incidents and assist in impact assessments as needed.
• Maintain timely records and accurate communications with stakeholders.

Skills

Maritime operations knowledge

Documentation management

Strong communication skills

MS Office proficiency

Timely reporting

Education

GCE O Level with English & Mathematics

Diploma in Maritime Studies

Tools

MS Office

MS Outlook

Job description

Inchcape Shipping Services (Singapore) PTE LTD seeks an Operations Executive to support the Assistant Hub Manager by coordinating vessel appointments and ensuring service delivery meets stakeholder expectations, KPIs, and company policies within the Operations Services Hub Team. You will apply SOPs, utilize ERP and IT tools, and handle daily tasks to meet targets.

Collaboration with local agents and vessel crews will optimize port calls and control costs while maintaining data integrity and