Maritime IT Solutions Architect — Vessel Connectivity

KVH INDUSTRIES PTE. LTD.; Singapore; On-site; SGD 90,000 - 150,000; Full time

Job summary

KVH Industries PTE. LTD. seeks a Managed IT Solutions Engineer to serve as the primary technical and consultative contact for maritime customers worldwide.

You will translate vessel requirements into bespoke IT solutions spanning network design, hardware, and managed services, coordinating with sales, engineering, and operations for seamless delivery. This in-person role is based at our Singapore office, with travel as needed and a focus on ensuring regulatory and vendor standards compliance

Qualifications

• 3+ years in IT solutions, systems integration, or network engineering roles.
• Hands-on experience with core IT infrastructure: Windows Server, AD, virtualization, M365, endpoints.
• Hands-on experience designing LAN/WAN, routing, switching, and firewall solutions.
• Demonstrated customer-facing or pre-sales technical experience.
• Ability to produce clear technical documentation and proposals.
• Strong communicator across cultures and time zones.
• Proficiency in English (additional languages a plus).

Responsibilities

• Engage with channel partners and maritime clients to document IT and connectivity requirements.
• Design bespoke IT solutions covering vessel networking and onboard IT infrastructure.
• Produce proposals, scopes of work, and BoMs for quotes and sign-off.
• Act as the technical bridge between customers and internal teams through project delivery.
• Support delivery, commissioning, and on-site or remote guidance as needed.
• Feed customer insights to product and service teams to close gaps and trends.
• Assist in customer meetings, RFPs, and technical presentations with sales teams.
• Promote IT services in meetings with Sales Managers and at trade shows.
• Ensure designs comply with maritime regulations and internal/security standards.
• Stay updated on maritime IT trends, technologies, and competitors.
• Update account managers on progress and upselling opportunities.

Skills

IT solutions design

Network engineering

LAN/WAN design

Firewall & security

VSAT/LTE/Wi-Fi

Pre-sales support

Technical documentation

Customer facing

English proficiency

Education

Certifications: CCNA/CCNP

Certifications: CompTIA Network+

Certifications: CompTIA A+

Tools

Windows Server

Active Directory

Virtualization platforms

Microsoft 365

Endpoint management

Windows/macOS administration

VSAT

Starlink

Hybrid WAN

Job description

KVH Industries PTE. LTD. seeks a Managed IT Solutions Engineer to serve as the primary technical and consultative contact for maritime customers worldwide.

You will translate vessel requirements into bespoke IT solutions spanning network design, hardware, and managed services, coordinating with sales, engineering, and operations for seamless delivery. This in-person role is based at our Singapore office, with travel as needed and a focus on ensuring regulatory and vendor standards compliance