Mandarin-Speaking Microsoft 365 Engineer

Concentrix; Singapore; On-site; SGD 120,000 - 160,000; Full time

Job summary

Concentrix seeks a Senior Microsoft 365 Engineer to join its Microsoft 365 practice in Singapore. You will partner with customers to improve health, performance, and adoption of Microsoft 365 environments, covering Apps, network, and tenant health.

Required 8+ years in Microsoft 365 administration with strong analytics, governance, and deployment experience. This role emphasizes proactive health assessments and actionable recommendations for business outcomes.

Qualifications

• Minimum 8+ years of hands-on experience with Microsoft 365 administration, AIBS, SharePoint, and Microsoft 365 suite, with the ability to support preliminary Copilot discussions.
• Microsoft 365 Apps (Office, Teams, Outlook).
• Experience managing and optimizing Microsoft Teams for enterprise environments.
• Knowledge of M365 workloads (SharePoint Online, Exchange Online, OneDrive for Business).
• Network connectivity for cloud services.
• Microsoft Endpoint Manager and device health.
• Familiarity with Microsoft Secure Score, compliance manager, and tenant health dashboards.
• Strong ability to interpret usage analytics and design adoption strategies.
• Understanding of Microsoft 365 health service, incidents, and operational monitoring.
• Proven experience troubleshooting Microsoft 365 services and analyzing complex tenant and security configurations.
• Experience in business continuity planning, incident response coordination, and process maturity assessments.
• Excellent communication and documentation skills for technical and executive audiences.
• Background in technical consulting or assessment-based delivery engagements.

Responsibilities

• Assess Microsoft 365 tenant health across apps, services, and network connectivity.
• Evaluate M365 Apps performance (Office, Teams, Outlook) and optimize configurations for reliability and user experience.
• Review network readiness for Microsoft 365 workloads, including bandwidth, latency, and connectivity best practices.
• Analyze usage and adoption metrics to identify gaps and recommend strategies for improving engagement.
• Provide guidance on governance, compliance, and operational processes to strengthen platform health.
• Deliver professional customer-facing documentation summarizing health assessments, usage insights, and recommended next steps.

Skills

Microsoft 365 admin

SharePoint

Teams admin

Network readiness

Endpoint Manager

Usage analytics

Compliance knowledge

Executive communication

Tools

Copilot for M365

Copilot Chat

Copilot Agent

Entra ID

Conditional Access

Job description

Concentrix seeks a Senior Microsoft 365 Engineer to join its Microsoft 365 practice in Singapore. You will partner with customers to improve health, performance, and adoption of Microsoft 365 environments, covering Apps, network, and tenant health.

Required 8+ years in Microsoft 365 administration with strong analytics, governance, and deployment experience. This role emphasizes proactive health assessments and actionable recommendations for business outcomes.