Mandarin-Speaking Mediation Operations Executive

Ministry of Law; Singapore; In loco; SGD 47.000 - 71.000; Tempo pieno

Descrizione del lavoro

Ministry of Law in Singapore seeks a responsive administrator to manage mediation applications and referrals, coordinating with mediators and government partners. The role requires strong English and Mandarin, with excellent interpersonal skills and the ability to write clearly using IT tools such as Zoom.

You will handle end-to-end processes, adapt to varying needs, and contribute to data and presentation materials for internal briefings.

Competenze

• Fluent in English, Mandarin and/or dialect.
• Excellent interpersonal skills to manage people with various expectations.
• Able to write well and proficient with current IT tools including Zoom.
• Able to work independently and in a team, with keen attention to detail and composure during peak periods.

Mansioni

• Administers and manages all mediation applications and referrals within public service standards and timelines.
• Processes applications end-to-end per SOPs and instructions.
• Selects suitable mediation mode and sets it up with required resources.
• Collaborates with stakeholders including volunteer mediators and other government partners.
• Manages expectations of parties, including those ordered to attend mediation by law.
• Performs basic data generation for reports or presentations.

Conoscenze

English fluency

Mandarin

Interpersonal skills

Attention to detail

Strumenti

Zoom

Descrizione del lavoro

Ministry of Law in Singapore seeks a responsive administrator to manage mediation applications and referrals, coordinating with mediators and government partners. The role requires strong English and Mandarin, with excellent interpersonal skills and the ability to write clearly using IT tools such as Zoom.

You will handle end-to-end processes, adapt to varying needs, and contribute to data and presentation materials for internal briefings.