Manager / Senior Manager - Operations & Facility, Integrated Facilities Hub

Sport Singapore; Singapore; On-site; SGD 110,000 - 170,000; Full time

Job summary

Sport Singapore is seeking a senior facilities management professional to provide strategic leadership across Integrated Hubs, ensuring safe, well-maintained environments and high-quality service delivery. You will oversee FM operations, procurement, and performance governance while coordinating with event planning teams and external agents.

The ideal candidate has 6–10 years in FMContract Management, strong stakeholder skills, and a proactive, agile mindset to adapt to a dynamic sports

Qualifications

• Experience in facilities maintenance, contracts and procurement.
• Experience in FM Maintenance Management is an advantage.
• Strong analytical and problem-solving abilities.

Responsibilities

• Provide strategic leadership and oversight to Building Services staff across Integrated Developments.
• Oversee Managing Agent performance across hub locations and assess event layouts and permits.
• Monitor compliance with FM, operations, financial and procurement processes.
• Develop standardised QA measures and performance frameworks for service delivery.
• Coordinate cross-IDs FM and Operations initiatives and share best practices.
• Lead procurement from AOR to contract award for FM services including LEW and electrical oversight.
• Manage third-party providers across hubs and support event planning with stakeholders.

Skills

FM Contract Management

Project & Event Management

Strategic thinking

Stakeholder management

Team player

Job description

What the role is:

At Sport Singapore, we aspire to transform the nation through an active lifestyle designed around innovative, fun and meaningful sporting experiences. Sport has the unique ability to bring people together through play, regardless of age, gender, race, ability or social status. It imparts life values, nurtures character and builds resilience. It inspires and evokes the Singapore spirit through shared experiences and strengthens our national identity. We help Singaporeans Live Better Through Sport. Sport Singapore is constantly on the lookout for individuals who are passionate about what they do. Anchored in our values of Passion for Sport, Strength through Teamwork and Care for People, we believe in working and playing, not just as a team, but as a family.

What you will be working on:

This position provides strategic headquarters leadership and oversight of facilities management and operations across all Integrated Hubs, ensuring seamless service delivery, stakeholder satisfaction, and operational excellence through effective team management, procurement coordination, and performance governance that supports the organisation's mission of creating well-maintained, safe, and conducive community environments. Role and Responsibilities:

• Provide strategic leadership and headquarters oversight to Building Services staff across all Integrated Developments (IDs) under the management of Integrated Facilities Hub department.
• Oversee Managing Agent performance across multiple hub locations, ensuring consistent service delivery standards and conducting assessments and clearances for Event Organisers' layout plans and permits.
• Monitor and enforce compliance with FM, operations, financial and procurement processes across all hubs.
• Provide subject matter expertise and solutions to junior FM staff and Managing Agents for complex operational challenges.
• Develop standardised quality assurance measures and performance frameworks, and consistently review operational procedures and SOPs to improve and standardise service delivery and operations across all Integrated Developments
• Coordinate cross-IDs FM and Operations initiatives, best practice sharing, and resource optimisation
• Collaborate closely with Integrated Communications & Programming team to support event planning across all Integrated Hub locations.
• Attend site recces with Event Organisers to provide expert advice on venue capabilities, limitations, and technical feasibility.
• Conduct risk assessments and provide technical guidance on safety concerns, proposing solutions to accommodate stakeholder requests.
• Ensure FM & Operations representation during event setup phases across all hub locations.
• Execute procurement procedures from AOR to contract award for required FM services, including technical services such as LEW services, electrical oversight, and specialist support.
• Oversee and manage third-party service providers across all Integrated Hubs including security, landscaping, and equipment servicing
• Lead FM & Operations presentations during Quarterly Stakeholders Engagement Meetings, sharing facilities updates and gathering feedback for continuous improvement
• Coordinate with government agencies, regulatory bodies, and community partners on facilities-related compliance matters
• Collaborate with Corporate Services team for proper contract documentation and payment processing
• Monitor contractor performance and service delivery with Managing Agent support across all hubs
• Administer and manage knowledge of tender documents, procurement processes, and timelines

What we are looking for:

We are looking for self-motivated individuals who value integrity, teamwork and take pride in going the extra mile to provide excellent service to stakeholders and the community. This individual should be a sport advocate through living an active lifestyle and staying active. In addition, an ideal candidate should possess the following:

• At least 6 – 10 years of working experience, with at least 5 years of relevant experience in FM Contract Management, Project & Event Management.
• Good working knowledge and understanding of facilities maintenance, contracts and procurement, with experience in FM Maintenance Management being an advantage.
• Strategic thinking and analytical skills.
• Strong stakeholder management skills to influence and communicate effectively across diverse groups.
• Strong team-player and self-starter with a strong sense of initiative, with the ability to work with ambiguity and agility.

The level of offer will commensurate with applicants’ experience and track records. Successful candidates will be offered a 2 / 3 years’ Fixed Term contract in the first instance.

About Sport Singapore

Why We Do What We Do?Simply because we believe that everyone can live better through sport. At Sport Singapore, we aspire to transform the nation through an active lifestyle designed around innovative, fun and meaningful sporting experiences. Sport has the unique ability to bring people together through play, regardless of age, gender, race, ability or social status. It imparts life values, nurtures character and builds resilience. It inspires and evokes the Singapore spirit through shared experiences and strengthens our national identity. We help Singaporeans Live Better Through Sport.