MANAGER (SAFETY, SECURITY & RESILIENCE) - EES OFFICE

Ngee Ann Polytechnic; Singapore; On-site; SGD 90,000 - 130,000; Full time

Job summary

Ngee Ann Polytechnic is seeking a Manager (Safety, Security and Resilience) on a 2-year contract to lead campus safety, security and resilience programmes. You will manage security operations, review policies, and coordinate with internal and external stakeholders to ensure a secure campus environment.

The role involves overseeing security systems, conducting risk assessments, leading investigations, and driving business continuity and crisis response initiatives across the polytechnic.

Qualifications

• Knowledge in Security Management, Facilities Management, Engineering, Business, Risk Management or related discipline.
• At least 5 years of relevant experience in security management, emergency preparedness, resilience planning, facilities management or related fields.
• Experience managing outsourced security contracts and vendor performance.
• Familiarity with emergency response frameworks and relevant regulatory requirements.
• Experience in higher education, healthcare institutions, government agencies or multi-building institutional environment would be advantageous.

Responsibilities

• Manage and review campus security policies, procedures and operational frameworks.
• Oversee outsourced security operations and ensure service providers meet contractual and performance requirements.
• Manage security systems including CCTV, access control, intrusion detection, intercom and related technologies.
• Conduct security risk assessments and implement mitigation measures to address emerging threats.
• Lead investigations into security incidents, breaches and operational disruptions, and recommend corrective actions.
• Develop and coordinate emergency preparedness exercises, evacuation drills and crisis response programmes.
• Support the development, testing and continual improvement of Business Continuity Plans (BCP).
• Work closely with internal stakeholders and external agencies on safety, security and emergency-related matters.
• Support SGSecure initiatives and campus resilience programmes.
• Support the development and operation of the Integrated Operations Centre (IOC).
• Leverage technology, analytics and digital monitoring platforms to enhance situational awareness and operational effectiveness.
• Monitor security trends, emerging technologies and industry best practices to improve campus security and resilience.
• Analyse operational and incident data and recommend improvement initiatives.
• Ensure compliance with relevant legislation, regulatory requirements, institutional policies and audit requirements.
• Support fire safety governance, security audits and operational reviews.
• Prepare reports, management papers and presentations for senior management and relevant committees.
• Manage security-related projects, technology upgrades and operational improvement initiatives.
• Coordinate security arrangements for major events, VIP visits and special campus activities.
• Collaborate with Facilities Management, Safety, IT and other departments to support integrated campus operations.

Skills

Security management

Facilities management

Risk management

Emergency preparedness

Business continuity

Job description

What the role is:

This is a 2-year contract position with the Estate, Eco & Safety Office. The Manager (Safety, Security and Resilience) plays a key role in protecting the Polytechnic's people, assets and operations. The incumbent will oversee campus security operations, emergency preparedness, crisis management, business continuity planning and technology-enabled security systems while supporting the development of an integrated and resilient campus environment.

What you will be working on:

The Manager (Safety, Security and Resilience) will support the leadership and management of campus-wide safety, security and resilience programmes.

Safety, Security and Resilience

• Manage and review campus security policies, procedures and operational frameworks.
• Oversee outsourced security operations and ensure service providers meet contractual and performance requirements.
• Manage security systems including CCTV, access control, intrusion detection, intercom and related technologies.
• Conduct security risk assessments and implement mitigation measures to address emerging threats.
• Lead investigations into security incidents, breaches and operational disruptions, and recommend corrective actions.
• Develop and coordinate emergency preparedness exercises, evacuation drills and crisis response programmes.
• Support the development, testing and continual improvement of Business Continuity Plans (BCP).
• Work closely with internal stakeholders and external agencies on safety, security and emergency-related matters.
• Support SGSecure initiatives and campus resilience programmes.

Integrated Operations and Smart Security

• Support the development and operation of the Integrated Operations Centre (IOC).
• Leverage technology, analytics and digital monitoring platforms to enhance situational awareness and operational effectiveness.
• Monitor security trends, emerging technologies and industry best practices to improve campus security and resilience.
• Analyse operational and incident data and recommend improvement initiatives.

Governance and Compliance

• Ensure compliance with relevant legislation, regulatory requirements, institutional policies and audit requirements.
• Support fire safety governance, security audits and operational reviews.
• Prepare reports, management papers and presentations for senior management and relevant committees.

Stakeholder and Project Management

• Manage security-related projects, technology upgrades and operational improvement initiatives.
• Coordinate security arrangements for major events, VIP visits and special campus activities.
• Collaborate with Facilities Management, Safety, IT and other departments to support integrated campus operations.

What we are looking for:

• Knowledge in Security Management, Facilities Management, Engineering, Business, Risk Management or related discipline.
• At least 5 years of relevant experience in security management, emergency preparedness, resilience planning, facilities management or related fields.
• Experience managing outsourced security contracts and vendor performance.
• Familiarity with emergency response frameworks and relevant regulatory requirements.
• Experience in higher education, healthcare institutions, government agencies or multi-building institutional environment would be advantageous.

Preferred Attributes

• Strong analytical, communication and stakeholder management skills.
• Ability to lead incident investigations and coordinate multi-agency responses.
• Experience in crisis management, business continuity planning or operational resilience programmes is an advantage.
• Familiarity with smart security technologies, command centres, integrated monitoring systems or IOC environments is preferred.
• Ability to manage projects and lead change initiatives across multiple stakeholders.

About Ngee Ann Polytechnic

At Ngee Ann Polytechnic, our nine academic schools offer over 40 full-time diplomas to a growing student population of more than 15,000. As a public tertiary institution, internationally-recognised for its academic excellence and close industry links, NP prides itself on having a dedicated and professional teaching faculty, complete with campus facilities that are among the finest in the world.An institution of higher learning, Ngee Ann Polytechnic believes in giving every student an enriching learning experience and every employee the opportunity to build a meaningful career.If you are a self-starter with an innovative mind, a versatile person with the drive for all-rounded excellence, and a dedicated team player who shares our vision and values, we invite you to join our inspired team.