Manager, People & Culture (Regional Business Partner)

Ncs; Singapore; On-site; SGD 70,000 - 110,000; Full time

Job summary

NCS is seeking a seasoned HR professional to join the People & Culture team in Singapore. You will partner with Singapore Headquarters and regional units to execute HR priorities, implement talent strategies, and drive initiatives that elevate organisational capability across markets.

In this role you will coach leaders, manage stakeholder relationships, and lead programmes spanning workforce planning, change management, and employee relations in a fast-paced, globally connected environment.

Qualifications

• Relevant tertiary education and IHRP accreditation preferred.
• 5-8 years HR experience; cross-border experience is a plus.
• Exposure to multiple HR disciplines including workforce planning and organisational design.
• Proven ability to coach, influence and partner with senior leaders.

Responsibilities

• Act as a key link between Singapore Headquarters and GUs to support regional priorities.
• Partner with GU P&C teams to implement HR frameworks and talent processes.
• Drive change management initiatives and ensure smooth transitions for business ops.
• Deliver ad hoc HR projects including harmonisation, M&A, offshoring and reorganisation.
• Identify and develop high-potential talent and ensure robust succession plans.
• Lead performance management coaching, objective setting and action planning.
• Guide complex employee relations matters and ensure compliance with local laws.
• Develop and ensure compliance with HR policies across regions.

Skills

HR partnership

Stakeholder management

Change management

Talent management

Employee relations

Data-driven decisions

Education

Tertiary education

IHRP accreditation preferred

Job description

NCS is a leading AI Tech Services company. With a 15,000-strong team across the Asia Pacific, NCS scales its platforms and capabilities to provide clients with greater agility and AI expertise across a range of Industries. Embracing a strong ecosystem of global partners, NCS transforms technology services delivery combining AI with digital resilience to drive real business impact. NCS is a subsidiary of the Singtel Group.

As an integral member of the People & Culture (P&C) team, you will partner closely with Singapore Headquarters and Geographical Units (GUs) to support the execution of regional HR priorities and business initiatives. You will work with corporate leaders and regional P&C teams to implement talent strategies, drive organisational initiatives, and ensure effective delivery of HR programs across markets.

What will you do

• HR Partnership: Act as a key link between Singapore Headquarters and GUs to support the delivery of regional priorities and business initiatives. Partner with GU P&C teams to implement HR frameworks and talent processes, including succession and workforce planning, to meet business needs and build organisational capability.
• Organizational Development: Work closely with corporate leaders and GU P&C teams to drive change management initiatives, ensuring smooth transitions and minimal disruption to business operations.
• HR Projects: Partner with GU P&C teams to deliver ad hoc projects and organisational initiatives, including harmonisation, M&A, offshoring, and reorganisation.
• Talent Management: Collaborate with leadership to identify and develop high-potential talent, build career pathways, and ensure robust succession plans for critical roles.
• Performance Management: Lead performance management initiatives by coaching managers on delivering constructive feedback, setting clear objectives, and developing action plans to foster a high-performance culture.
• Employee Relations: Act as the point of contact for complex employee relations matters, guiding conflict resolution, disciplinary actions, and grievance processes while ensuring compliance with local labour laws.
• HR Policy Development and Compliance: Ensure compliance to company policies, employment laws, and regulations across regions, and implement HR practices that are culturally relevant and aligned with global standards.

The Ideal Candidate Should Possess:

• Relevant tertiary education and IHRP accreditation preferred.
• 5-8 years HR experience. Those with cross-border experience a plus.
• Exposure in multiple HR disciplines: workforce planning, organisational design, change management, talent management, employee relations, compensation, engagement, learning and diversity.
• Proven ability to coach, influence and partner effectively with senior leaders.
• Strong stakeholder management and communication skills.
• Strong analytical skills with commercial acumen and ability to leverage data for decision making.
• Ability to operate independently, exercise sound judgment, and deliver results in a fast-paced, innovative environment.
• Experience working in cross-border, virtual teams is highly valued.