Manager, Operations Technology (Security) | West

anchor search group pte. ltd.; Singapore; On-site; SGD 70,000 - 95,000; Full time

Job summary

anchor search group pte. ltd. is seeking an experienced Maintenance Operations Lead to maximise equipment uptime and deliver on SLAs across West Singapore facilities.

You will establish SOPs, oversee assets and budgets, and mentor teams to ensure operational excellence while maintaining strict health and safety standards. Regular stakeholder engagement is essential for service alignment.

Qualifications

• Diploma in IT, Electrical Engineering or related field; ITIL preferred.
• Strong analytical and problem-solving skills; good planning and communication.

Responsibilities

• Direct maintenance operations across all facilities to maximize equipment uptime and meet SLAs.
• Establish and refine SOPs; analyse failure trends and improve resource efficiency.
• Oversee assets and inventory; manage budgets and maintain compliance documentation; enforce health and safety standards.
• Cultivate strategic stakeholder relationships through regular performance reviews and proactive communication.
• Mentor and develop personnel to build high-performing teams delivering operational excellence.

Skills

CCTV/IP Video Surveillance

Video Management Systems

Access Control

PSIM Platforms

Networking Fundamentals

Windows Server

Virtualization

Cybersecurity

Education

Diploma in IT or Electrical Engineering or related

Tools

Hikvision

Milestone

Gallagher

Honeywell

PSIM Platforms

Job description

Job Responsibilities:

• Direct maintenance operationsacross all facilities to maximize equipment uptime, fulfill service level agreements (SLAs), and optimize workforce deployment.
• Establish and refine standard operating procedures (SOPs), analyse technical failure trends to execute corrective actions, and improve resource efficiency.
• Oversee assets and inventory, manage departmental budgets, maintain precise compliance documentation, and enforce rigorous health and safety standards.
• Cultivate strategic stakeholder relationshipsthrough regular performance reviews and proactive communication to ensure service alignment.
• Mentor and develop personnelto cultivate high-performing teams capable of delivering operational excellence.

Requirements:

• Good working knowledge of CCTV and IP Video Surveillance Systems, Video Management Systems (e.g. Hikvision, Milestone), Access Control Systems (e.g. Gallagher, Honeywell), PSIM Platforms, networking fundamentals, Windows Server and virtualization, and cybersecurity best practices for security systems.
• Diploma in Information Technology, Electrical Engineering or related disciplines, with ITIL certification preferred.
• Strong analytical, problem-solving, facilitation, planning, organizational, communication and interpersonal skills.
• Knowledge of organizational effectiveness and operations management, experience working closely with project teams with long-term maintenance viability in mind, and proficiency in Microsoft Office.
• Comfortable with the occasional standby/ work outside normal office hours to support planned deployments, maintenance activities and unforeseen operational requirements, in accordance with business needs.

Work location: West