Manager, Loan Documentation

RHB Bank Berhad (Singapore); Singapore; On-site; SGD 66,960 - 111,600; Full time

Job summary

RHB Bank Berhad (Singapore) seeks a Manager, Loan Documentation to oversee end-to-end post-approval documentation for retail banking products. You will ensure financing and security documents are accurate, complete, and compliant, coordinating with solicitors, valuers, insurers, and internal stakeholders to activate and redeem facilities efficiently.

The role requires 3–5 years of loan documentation experience, strong knowledge of legal and security processes, and excellent stakeholder

Qualifications

• Diploma or Degree in any discipline.
• Minimum 3–5 years of loan documentation or related operational experience within a financial institution.
• Strong knowledge of financing, legal, and security documentation processes for retail banking products.
• Good understanding of banking regulations, compliance requirements, and operational controls.

Responsibilities

• Review draft and executed financing documents, including Letters of Offer, security documents, and mortgage documentation, to ensure accuracy and compliance with approved terms.
• Validate financing and security documentation against approved credit facilities and conduct post-acceptance documentation checks.
• Prepare instructions for lawyers, valuers, insurers, and other external service providers to facilitate documentation and disbursement processes.
• Support BAU operations relating to post-approval documentation through to redemption for Retail Banking products (Mortgage Loans, Unsecured Loans, Premium Financing, Portfolio Financing).
• Liaise with Business Units and external parties to ensure smooth execution of documentation and processes.
• Perform checks to ensure legal and security documentation is completed and conditions precedent are fulfilled prior to facility activation.
• Monitor conditions subsequent and maintain custodized legal and security documents.
• Prepare letters, reports, and operational records and maintain accurate registers and repositories.
• Manage day-to-day transactions and ensure turnaround times are met.
• Contribute to process improvement initiatives and participate in ad hoc projects.
• Assist Team Lead in reviewing internal processes to improve turnaround times and controls.
• Identify operational risk gaps and implement controls to ensure compliance.

Skills

Strong communication

Stakeholder management

Analytical skills

Detail-oriented

Education

Diploma or Degree

Tools

Microsoft Excel

Microsoft Word

Job description

About the Role

We are seeking a highly motivated Manager, Loan Documentation to join our Retail Banking Operations team at RHB Banking Group. In this role, you will be responsible for overseeing end-to-end post-approval documentation processes for retail banking products, ensuring financing and security documentation are accurate, complete, and compliant with internal policies and regulatory requirements. You will work closely with Business Units, solicitors, valuers, insurers, and internal stakeholders to facilitate the timely activation and redemption of credit facilities while minimizing operational risks and maintaining service excellence.

What you will be doing

• Review draft and executed financing documents, including Letters of Offer, security documents, and mortgage documentation, to ensure accuracy and compliance with approved terms.
• Validate financing and security documentation against approved credit facilities and conduct post-acceptance documentation checks.
• Prepare instructions for lawyers, valuers, insurers, and other external service providers to facilitate documentation and disbursement processes.
• Support daily business-as-usual (BAU) operations relating to post-approval documentation through to redemption for retail banking products such as Mortgage Loans, Unsecured Loans, Premium Financing, and Portfolio Financing.
• Liaise closely with Business Units and external parties to ensure smooth execution of documentation and operational processes.
• Perform checks to ensure legal and security documentation is duly completed and all conditions precedent are fulfilled prior to facility activation.
• Monitor conditions subsequent and ensure legal and security documents are properly maintained and custodized.
• Prepare letters, reports, and operational records while maintaining accurate registers and documentation repositories.
• Manage day-to-day transactions and ensure agreed turnaround times are consistently met.
• Ensure operational accuracy, efficiency, and service quality while minimizing operational risks and potential losses.
• Contribute to process improvement initiatives and participate in ad hoc projects to enhance operational effectiveness.
• Assist the Team Lead in reviewing and streamlining internal work processes to improve turnaround times and strengthen operational controls.
• Identify operational risk gaps and implement appropriate controls to ensure compliance with internal policies, regulatory requirements, and industry guidelines.

What we're looking for

• Diploma or Degree in any discipline.
• Minimum 3-5 years of loan documentation or related operational experience within a financial institution.
• Strong knowledge of financing, legal, and security documentation processes for retail banking products.
• Good understanding of banking regulations, compliance requirements, and operational controls.
• Proficient in Microsoft Office applications, particularly Microsoft Excel and Word.
• Meticulous, organized, and detail-oriented with strong analytical skills.
• Ability to manage multiple priorities and work effectively under tight timelines.
• Strong communication and stakeholder management skills, with the ability to liaise effectively with internal and external parties.
• Team player with a proactive mindset and commitment to operational excellence.
• Able to commence work within short notice will be an added advantage.
• Willing to be based at Cecil Street.

A mantra for our clients, customers, partners and every member of the RHB family. Yes, you. Our employees are one of the reasons we are here today. Dynamic, forward-thinking and progressive, there is a reason why we are an award-winning financial institution. Join us today and be a part of a winning family. At RHB, we take pride in our people and our teams. Great relationships built on trust, a 'leading it right' environment, challenging assignments and a culture of excellence are the pillars to the dynamic and diversified workplace we call home.

As we grow towards realising our aspirations, we promise a workplace built on the five pillars - RHB Cares; RHB Leads; RHB Inspires; RHB Progresses; and RHB Rewards.