Manager (Livehouse)

He Xi Enterprise Pte Ltd; Singapore; On-site; SGD 60,000 - 90,000; Full time

Benefits offered by this job

14 days annual leave

AWS

VB

Job summary

He Xi Enterprise Pte Ltd in Singapore is launching its flagship store and regional HQ for Southeast Asia. The role leads daily operations in a dynamic F&B environment, driving sales, developing the team, and delivering guest experiences while balancing operational excellence with financial accountability.

You will oversee service delivery, train staff, manage P&L, ensure safety and licensing compliance, handle rostering and payroll, coordinate promotions, and maintain supplier relationships to

Qualifications

• Diploma or Degree in Hospitality, Business, or related field.
• Minimum 5 years of restaurant management experience in F&B.
• Experience managing multicultural teams preferred.
• Strong customer service and problem-solving abilities.
• Financial acumen with P&L management and cost control.
• Knowledge of Singapore F&B regulations and licensing preferred.
• Flexible to work varied hours including weekends and public holidays.

Responsibilities

• Lead outlet operations and guest experience daily.
• Train, motivate, and develop service teams.
• Drive revenue growth while controlling costs.
• Ensure compliance with SFA/NEA and liquor licensing.
• Address customer feedback and implement service recovery.
• Coordinate rostering, payroll, and staff welfare.
• Plan promotions and upsell initiatives.
• Maintain supplier relationships and stock accuracy.

Skills

Leadership

Multicultural team management

Customer service orientation

Financial acumen

P&L management

Cost control

Shift flexibility

Education

Diploma or Degree in Hospitality or Business

Job description

Company Overview

We are a renowned lifestyle F&B organization from China that seamlessly blends live music, creative Chinese cuisine, and bar culture into one immersive dining experience. We have redefined the restaurant-bar concept by bringing concert-level performances to the dinner table. We are launching our Singapore flagship store—not just as a new venue, but as our regional headquarters for Southeast Asia expansion. This is a rare ground-floor opportunity to join an established brand at the very start of its international journey.

Location: Near Telok Ayer / Chinatown MRT (Far East Square)
6 days workweek (9 hours +1 hour break) - 5am to 3pm

Have AM shift but must be able to accept PM shift (Claim transport home) - Shift will be fixed
Must be able to accept lively environment

14days AL + AWS + VB

Job Summary

Lead daily operations in a dynamic F&B environment, driving sales performance, team development, and delivering exceptional customer experiences while balancing operational excellence with financial accountability.

Responsibilities

• Lead and coordinate outlet operations, including service delivery, and guest experience to ensure seamless daily functioning
• Train, motivate, and develop service team to meet and exceed performance targets and foster a collaborative work environment
• Manage profit and loss accountability by driving revenue growth, controlling costs, and overseeing inventory management to maximize outlet profitability
• Ensure strict adherence to Singapore Food Agency (SFA) food safety standards, National Environment Agency (NEA) regulations, and liquor licensing requirements to maintain compliance and operational integrity
• Address customer feedback, resolve complaints, and implement service recovery strategies to enhance customer satisfaction and loyalty
• Coordinate staff rostering, payroll processing, and manage staff welfare to optimize workforce efficiency and engagement
• Plan and execute marketing promotions and upselling initiatives to increase sales and customer engagement
• Maintain strong supplier relationships and conduct regular stock takes to ensure inventory accuracy and supply chain reliability

Preferred competencies and qualifications

• Diploma or Degree in Hospitality, Business, or related field preferred
• Minimum 5 years of restaurant management experience in the F&B industry preferred
• Demonstrated leadership skills managing multicultural teams preferred
• Proven customer service orientation and problem-solving abilities preferred
• Financial acumen with experience in P&L management and cost control preferred
• Knowledge of Singapore F&B regulations and licensing requirements preferred
• Flexibility to work varied hours including weekends and public holidays preferred