Manager, Human Capital Business Partner

SATS Ltd.; Singapore; On-site; SGD 90,000 - 130,000; Full time

Job summary

SATS Ltd. in Singapore seeks an experienced HR Business Partner to shape people strategies, drive organisational effectiveness, and partner with senior leaders across the business.

You will lead performance development, workforce planning, and change initiatives, aligning HR policies with global standards and fostering an inclusive, high-performance culture. 7–10 years of HCBP experience is required.

Qualifications

• 7–10 years of experience in human capital business partnering.
• Experience in employee/labour relations, performance development and talent management.
• Strong ability to align HR policies with business strategy across a global organisation.

Responsibilities

• Provide strategic HR advice and consultancy to senior management and leadership teams.
• Support performance management, workforce planning, compensation and benefits, and ad-hoc HR projects.
• Drive strategic HR initiatives to align with business objectives and performance goals.
• Lead communications and oversee key people initiatives to foster high performance and inclusivity.
• Engage with senior management on employee development and performance management.
• Ensure alignment of HR policies and processes with statutory requirements and group standards.

Skills

Stakeholder management

Communication skills

Change management

Talent management

HR policy understanding

Education

Bachelor's degree in HR / Business Administration

Tools

SAP SuccessFactors

Job description

About Us

Headquartered in Singapore, SATS Ltd. is one of the world’s largest providers of air cargo handling services and Asia’s leading airline caterer. SATS Gateway Services provides airfreight and ground handling services including passenger services, ramp and baggage handling, aviation security services, aircraft cleaning and aviation laundry. SATS Food Solutions serves airlines and institutions, and operates central kitchens with large-scale food production and distribution capabilities for a wide range of cuisines.

Job Description

SATS is present in the Asia-Pacific, the Americas, Europe, the Middle East and Africa, powering an interconnected world of trade, travel and taste. Following the acquisition of Worldwide Flight Services (WFS) in 2023, the combined SATS and WFS network operates over 225 stations in 27 countries. These cover trade routes responsible for more than 50% of global air cargo volume. SATS has been listed on the Singapore Exchange since May 2000. For more information, please visit www.sats.com.sg.

Why Join Us

At SATS, people are our greatest asset and we build our success on the knowledge, expertise and performance of every contributor, by embracing diversity and uniqueness. As part of our holistic approach and commitment to embracing FAM (Fulfilling, Appreciated, Meaningful) in the workplace, we offer the runway to develop Fulfilling careers that foster your career growth, recognising and Appreciating the strength of talent and capabilities that we continue to build internally; and inspiring and encouraging each other to make Meaningful contributions in the work we do at SATS.

Key Responsibilities

This role reports directly to Head of Human Capital Business Partner (HCBP) and is designated to provide strategic business partnering to business and operational leaders. The successful candidate will play a pivotal role in shaping people strategies, enhancing organisational effectiveness, and driving overall business success.

• Provide strategic HR advice and consultancy to business and operational senior management, identify potential gaps, providing resolutions and developing actionable plans.
• Support delivery of HR processes including performance management, workforce planning, compensation and benefits, and ad‑hoc projects to drive excellence.
• Drive and implement strategic and tactical HR initiatives to align with business and organisation objectives.
• Lead communications and oversee the implementation and measurement of key people initiatives and programmes, fostering high performance, inclusivity, and a strong people‑centric culture.
• Engage with senior management on performance development of employees, provide advisory and suggestions on managing performances.
• Alignment of HR policies, tools and processes at Group level and ensure conformance of all statutory and employment laws.
• Collaborate closely with operating units and employee relations to address to employee grievances and similar industrial related issues.

Key Requirements

• With 7 to 10 years of experience in human capital business partnering, covering employee/labour relations, performance development, change, and talent management.
• Excellent communication and influencing skills with demonstrated ability to build relationships with stakeholders at all levels and create alignment;
• Highly structured team player, ability to navigate through organisation complexity, manage ambiguity and demonstrate resilience.
• Strong advocacy in people values, promoting and embedding them to transform business in a global complex environment.
• Practical fluency with SAP SuccessFactors would be a strong advantage.