Manager, Group Strategic Communications

Singtel Group; Singapore; On-site; SGD 90,000 - 140,000; Full time

Job summary

Singtel Group in Singapore seeks a seasoned Corporate Communications leader to protect and enhance the company’s reputation across consumer, business and trade media. You will drive proactive storytelling, oversee content creation for external and internal communications, organize press events, and provide counsel to cross-functional partners on media engagement and crisis management.

With 5–8 years in corporate communications, strong writing and English fluency, you will lead high-impact

Qualifications

• Degree from a recognised university, preferably Mass Communications/Public Relations/Business.
• 5–8 years of relevant experience in corporate communications, media relations and issues management.
• Strong writing and editing skills, including speech writing.
• Excellent command of written and spoken English.
• Ability to lead projects and influence cross-functional partners.

Responsibilities

• Protect and enhance the reputation of Singtel Group across media.
• Drive positive coverage across consumer, business and trade publications and digital platforms.
• Manage creation of content for external and internal communications.
• Organise press briefings, media sessions, and events; prepare briefing materials.
• Provide counsel to cross-functional partners in policy, legal, marketing on media engagement and crisis management.
• Monitor traditional and online media and mitigate negative publicity and impact.
• Proactively identify, monitor and manage crises and issues with business units.

Skills

Writing

Editing

Media relations

Crisis management

English

Education

Mass Communications

Public Relations

Business

Job description

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An empowering career at Singtel begins with a Hello. Our purpose, to Empower Every Generation, connects people to the possibilities they need to excel. Every "hello" at Singtel opens doors to new initiatives, growth, and BIG possibilities that takes your career to new heights. So, when you say hello to us, you are really empowered to say…“Hello BIG Possibilities”.

Singtel is where Technology meets Purpose.

We're building an AI-first telco for the future—connecting people, businesses and communities through trusted networks, intelligent digital services and next-generation technology.

From transforming everyday experiences in mobile, broadband, entertainment and lifestyle services to enabling enterprises with AI, 5G+, cloud, cybersecurity, data centres and digital platforms, we create the technology that powers how millions live, work and connect.

At Singtel, your work creates real impact. You'll solve meaningful challenges, shape critical digital infrastructure and help build secure, resilient and AI-enabled solutions that serve businesses, digital ecosystems and communities across the globe.

This is where BIG Possibilities become reality. Whether you're engineering intelligent networks, advancing sovereign AI cloud platforms, strengthening cybersecurity, designing seamless customer experiences or driving sustainable innovation, you'll be part of teams shaping the future of technology.

Backed by decades of expertise and driven by a culture of continuous learning and innovation, Singtel offers the scale, opportunities and support to help you grow your career while making a difference where it matters most.

Be a Part of Something BIG!

The incumbent will drive positive media coverage as well as promote and protect reputation, taking an organised, detail-oriented and energetic approach.

The ideal candidate should have a passion for storytelling and writing, and preferably have a good understanding of the telecom, media and technology industries or else, a strong aptitude for acquiring new domain knowledge. The role is Singapore-based and will report to the VP of Group Corporate Affairs and Investor Relations.

Make An Impact By

• Work with a team of communications professionals to protect and enhance the reputation of Singtel Group
• Drive positive coverage across a broad range of media, including consumer, business and trade publications and digital, social platforms
• Manage the creation of content for external and internal communications
• Organise press briefings, media sessions, events, prepare briefing materials
• Provide counsel to cross-functional partners in policy, legal, marketing etc. within the company on media engagement and crisis management
• Monitor traditional and online media and take appropriate steps to rectify negative publicity and impact
• Proactively identify, monitor and manage crises and issues and develop crisis management communication plans in collaboration with business units

Skills To Succeed

• A degree from a recognised university, preferably specialising in Mass Communications/Public Relations/Business.
• Possess 5 - 8 years of relevant experience in corporate communications, media relations and issues management (preferably in a publicly listed company).
• Writing and editing skills including speech writing. Must have ability and passion for writing.
• Excellent people skills and command of written and spoken English
• Ability to demonstrate a successful track record in the following areas:
• Led projects to achieve stipulated objectives and goals
• Self-starter who possesses strong planning and organisational skills, resourceful
• Able to produce clear, factual and relevant information in written form
• Strengths in relationship management and ability to influence peers, subordinates, seniors and external media
• Technology and net-savvy, proficient in Microsoft Office applications

Are you ready to say hello to BIG Possibilities?

Join Singtel to shape what's next and accelerate your career through meaningful work, continuous learning, and real impact.