Senior IT Project Manager - Cross-Functional Delivery Leader

Singtel; Singapore; On-site; Confidential; Full time

Job summary

Singtel is seeking a Senior IT Project Manager in Singapore to lead multiple IT projects end-to-end within a matrix environment. You will collaborate with business and IT stakeholders, manage budgets and vendor relationships, and drive governance across SDLC methodologies.

The role requires 8–10 years of relevant experience, strong communication, and leadership skills to influence senior stakeholders and deliver complex initiatives in a fast-paced telecom setting.

Qualifications

• Bachelor’s degree with recognised Project Management certification (or equivalent experience).
• Master’s degree in Business Administration or Management is a plus.
• 8–10 years of experience delivering complex IT application projects in a matrix environment.
• Proven experience managing multiple projects of varying size and complexity.
• Strong experience in vendor management, procurement, and contract negotiation.
• Experience managing large project budgets (Capex > $2M).
• Telecommunications industry experience is an advantage.
• Experience engaging and influencing senior stakeholders.
• Strong understanding of end-to-end software delivery lifecycle (SDLC).
• Experience with project methodologies (Agile, Scrum, Waterfall).
• Familiarity with solution architecture and design concepts.
• Advanced proficiency in Microsoft Office tools (Excel, PowerPoint, Word, Visio) and MS Project.
• Experience supporting Agile project delivery environments.
• Exposure to vendor and end-user environments.
• Excellent communication, presentation, and stakeholder management skills.
• Strong negotiation and influencing capabilities.
• Proven leadership skills with the ability to motivate and lead diverse, cross-functional teams.
• Ability to work effectively across different cultures and backgrounds.

Responsibilities

• Lead and manage multiple IT projects end-to-end, ensuring delivery on time and within budget.
• Partner closely with business and IT stakeholders to achieve strategic project outcomes.
• Build and manage strong relationships with senior stakeholders, including executives and C-level leaders.
• Lead cross-functional teams across business, IT, engineering, and vendor partners (including offshore teams).
• Manage project scope, timelines, risks, quality, and financials.
• Drive financial planning, budgeting, forecasting, and reporting (including Capex governance).
• Oversee procurement processes, vendor selection, contract negotiation, and vendor performance.
• Resolve escalations and manage complex project challenges effectively.
• Ensure adherence to Singtel project management frameworks and governance standards.

Skills

IT project management

Vendor management

Budget management

Stakeholder management

SDLC understanding

Agile Scrum Waterfall

MS Project

MS Office

Leadership

Education

Bachelor’s degree with PM cert

MBA / Master’s degree

Tools

MS Project

MS Office Suite

Visio

Job description

An empowering career at Singtel begins with a Hello. Our purpose, to Empower Every Generation, connects people to the possibilities they need to excel. Every "hello" at Singtel opens doors to new initiatives, growth, and BIG possibilities that takes your career to new heights. So, when you say hello to us, you are really empowered to say…“Hello BIG Possibilities”.

At Singtel, we're working on projects that push the boundaries of digital, realising our vision and purpose to Empower Every Generation. We have a dynamic and diverse team, with a passion for innovation, and talent to deliver cutting-edge digital solutions and immersive customer experience.

In Singtel Singapore IT, we create great technology that can change the future, and we're looking for people to be part of our digital and 5G journey. If you like to work in a dynamic, leading communications technology group to deliver innovations and excellence across the region , come join our digital, software engineering, data and cyber security teams!

Apply now, and ignite our digital future together.

Consumer IT is part of Singtel Singapore IT that plays a key interface role between IT domains and various business units in achieving strategic outcomes through delivering projects based on Group IT Project Delivery Methodology.

This role is responsible for leading a cross functional and matrix team within the IT and business domains to deliver projects on time and on budget meeting the business objectives . The Senior IT Project Manager will have to manage multiple projects of varying sizes and complexity at any point in time.

Make An Impact By

• Lead and manage multiple IT projects end-to-end, ensuring delivery on time and within budget
• Partner closely with business and IT stakeholders to achieve strategic project outcomes
• Build and manage strong relationships with senior stakeholders, including executives and C-level leaders
• Lead cross-functional teams across business, IT, engineering, and vendor partners (including offshore teams)
• Manage project scope, timelines, risks, quality, and financials
• Drive financial planning, budgeting, forecasting, and reporting (including Capex governance)
• Oversee procurement processes, vendor selection, contract negotiation, and vendor performance
• Resolve escalations and manage complex project challenges effectively
• Ensure adherence to Singtel project management frameworks and governance standards
  
  

Skills

Skills for Success :

• Bachelor’s degree with recognised Project Management certification (or equivalent experience)
• Master’s degree in Business Administration or Management is a plus
• 8–10 years of experience in delivering complex IT application projects in a matrix environment
• Proven experience managing multiple projects of varying size and complexity
• Strong experience in vendor management, procurement, and contract negotiation
• Experience managing large project budgets (Capex > $2M)
• Telecommunications industry experience is an advantage
• Experience engaging and influencing senior stakeholders
• Strong understanding of end-to-end software delivery lifecycle (SDLC)
• Experience with project methodologies (Agile, Scrum, Waterfall)
• Familiarity with solution architecture and design concepts
• Advanced proficiency in Microsoft Office tools (Excel, PowerPoint, Word, Visio) and MS Project
• Experience supporting Agile project delivery environments
• Exposure to vendor and end-user environments
• Excellent communication, presentation, and stakeholder management skills
• Strong negotiation and influencing capabilities
• Proven leadership skills with the ability to motivate and lead diverse, cross-functional teams
• Ability to work effectively across different cultures and backgrounds
  
  

Are you ready to say hello to BIG Possibilities?

Take the leap with Singtel to unlock new opportunities and accelerate your growth. Apply now and start your empowering career!