Manager, Collections

michael page (personnel) pte. ltd.; Singapore; Presencial; SGD 120.000 - 180.000; Jornada completa

Descripción de la vacante

MICHAEL PAGE (PERSONNEL) PTE. LTD. is seeking a Lead for the end-to-end recoveries function within a consumer financing portfolio.

The role focuses on managing delinquent accounts, negotiating settlements, and coordinating external recovery partners, while leading a team of collection officers. The successful candidate will bring at least 5 years of recoveries experience, 2 years of team management, and strong negotiation and stakeholder management skills to drive compliant, data-driven

Formación

• At least 5 years of collections or recoveries experience.
• 2 years of team management experience.
• Strong negotiation and stakeholder management skills.
• Comfortable working with data, reporting and collections systems.

Responsabilidades

• Manage delinquent accounts and recovery strategies across various arrears stages.
• Negotiate repayment plans, settlements and restructuring arrangements.
• Manage external recovery agents, lawyers and other service providers.
• Lead and develop a team of collection officers.
• Monitor portfolio performance and prepare management reports.
• Ensure all collection and recovery activities comply with relevant regulations and internal policies.

Conocimientos

Negotiation

Stakeholder management

Data reporting

Collections systems

Team leadership

Descripción del empleo

Lead end-to-end recoveries function

Stable organisation with long-term career prospects

About Our Client

Our client operates within the consumer financing space and is focused on maintaining strong portfolio quality through responsible lending, operational excellence and customer-centric recovery practices.

Job Description

• Manage delinquent accounts and recovery strategies across various arrears stages
• Negotiate repayment plans, settlements and restructuring arrangements
• Manage external recovery agents, lawyers and other service providers
• Lead and develop a team of collection officers
• Monitor portfolio performance and prepare management reports
• Ensure all collection and recovery activities comply with relevant regulations and internal policies

The Successful Applicant

• At least 5 years of collections or recoveries experience with 2 years of team management experience
• Strong negotiation and stakeholder management skills
• Comfortable working with data, reporting and collections systems

What's on Offer

• Leadership opportunity with an established financial services organisation
• End-to-end recoveries and asset management
• Collaborative and growth-oriented environment