Manager - AVP, Markets Operations - Precious Metal logistic and Clearing Operations Specialist

ocbc; Singapore; On-site; SGD 120,000 - 180,000; Full time

Job summary

OCBC Bank is seeking a Precious Metal Logistic and Clearing Specialist in Singapore to manage end-to-end precious metals transactions, physical logistics, and clearing activities. The role requires strong operational expertise in a banking environment, with collaboration across front office, risk, legal and technology teams.

You will ensure transaction processing accuracy, robust inventory control and adherence to regulatory requirements while driving process improvements and risk mitigation.

Responsibilities

• End-to-end processing of precious metals transactions (validation, confirmation, settlement, position maintenance, exception resolution).
• Ensure transactions are processed within market, counterparty and internal cut-off times.
• Investigate unmatched, failed or incorrectly booked transactions and coordinate timely resolution.
• Coordinate approved physical metal movements with vaults, carriers, counterparties and service providers.
• Validate movement instructions, bar lists, quantities, weights, fineness, locations and supporting documents.
• Maintain complete chain-of-custody and movement records; reconcile inventory with vault and third-party statements.
• Perform reconciliations for clearing arrangements (trade, position, cash, margin, inventory, fees).
• Investigate clearing breaks and coordinate resolution with brokers, front office, risk, finance and technology.
• Monitor settlement obligations, delivery positions, margin requirements and aged exceptions.
• Maintain procedures, control documentation and management information; support audits and regulatory reviews.
• Lead testing and post-deployment monitoring for enhancements; drive automation and process redesign.
• Coach and supervise daily work; manage relationships with stakeholders.

Job description

WHO WE ARE:

As Singapore's longest established bank, we have been dedicated to enabling individuals and businesses to achieve their aspirations since 1932. How? By taking the time to truly understand people. From there, we provide support, services, solutions, and career paths that meet their individual needs and desires. Today, we're on a journey of transformation. Leveraging technology and creativity to become a future-ready learning organisation. But for all that change, our strategic ambition is consistently clear and bold, which is to be Asia's leading financial services partner for a sustainable future. We invite you to build the bank of the future. Innovate the way we deliver financial services. Work in friendly, supportive teams. Build lasting value in your community. Help people grow their assets, business, and investments. Take your learning as far as you can. Or simply enjoy a vibrant, future-ready career. Your Opportunity Starts Here.

Job Summary:

As a Precious metal logistic and Clearing Specialist, you will report to the Vice President of the Markets Operations and play a critical role in the end-to-end processing and management of precious metal transactions including but not limited to Inventory/Vault management, physical commodity logistics, daily reconciliation of clearing positions, deal checks and problem resolution. You will ensure operational efficiency, risk mitigation, and compliance with regulatory requirements while collaborating closely with front office, risk, legal, and technology teams. We are looking for professionals with strong technical knowledge of precious metal and clearing with proven operational expertise in a banking environment.

Key Responsibilities:

Transaction Processing:

• Manage end-to-end processing of precious metals transactions across trade validation, confirmation, settlement, position maintenance and exception resolution.
• Ensure transactions are processed accurately within market, counterparty and internal cut-off times.
• Investigate unmatched, failed or incorrectly booked transactions and coordinate timely resolution.

Physical Logistics and Inventory

• Coordinate approved physical metal movements with vaults, carriers, counterparties and other appointed service providers.
• Validate movement instructions, bar lists, quantities, weights, fineness, locations and supporting documents.
• Maintain complete chain-of-custody and movement records.
• Reconcile internal inventory records against vault and third-party statements.
• Escalate shortages, discrepancies, delays and control breaches promptly.

Clearing and Reconciliation

• Perform or oversee trade, position, cash, margin, inventory and fee reconciliations for the relevant clearing arrangements.
• Investigate clearing breaks and coordinate resolution with brokers, clearers, front office, Finance and Technology.
• Monitor settlement obligations, delivery positions, margin requirements and aged exceptions.
• Ensure completeness and accuracy of clearing and settlement records.

Risk, Control and Governance

• Own daily operational controls and retain appropriate evidence.
• Monitor aged breaks, failed settlements, inventory exceptions and control issues.
• Perform root-cause analysis and implement sustainable remediation.
• Maintain procedures, control documentation and management information.
• Support audits, regulatory reviews, risk assessments and incident investigations.
• Ensure compliance with applicable internal policies and regulatory requirements.

Change and Stakeholder Management

• Assess operational readiness for new products, markets, counterparties and system changes.
• Lead testing, implementation and post-deployment monitoring for relevant enhancements.
• Drive automation and process redesign to strengthen controls and reduce manual risk.
• Manage relationships with front office, risk, legal, compliance, finance, technology and external providers.

Functional Leadership

Supervise daily work allocation, control completion and exception escalation. Coach team members a