Manager, Applications

NTUC Health Co-operative Limited; Singapore; Presencial; SGD 90.000 - 130.000; Jornada completa

Descripción de la vacante

NTUC Health Co-operative Limited in Singapore seeks a Manager, Applications to lead our applications team, overseeing CRM, Clinic Management System, NHELP and ERP, and to coordinate changes across systems for business users.

You will translate business needs into technical specifications, drive user training, and ensure process alignment and system reliability within our healthcare focus. A background in CS/IT with 8+ years in application support is required.

Formación

• Knowledge of Microsoft SQL database.
• Domain knowledge of healthcare clinical / non-clinical apps.
• MCSD certification is an added advantage.
• Able to work independently and under pressure.
• At least a Diploma/Bachelor in CS/IT or equivalent.
• At least 8 years of relevant experience in app support.

Responsabilidades

• Oversee application systems such as CRM, Clinic Management, NHELP and ERP.
• Review business requirements and translate to technical specs and UAT.
• Review user and administrator manuals.
• Ensure proper applications change management.
• Conduct user training and align with business processes.

Conocimientos

Independent working style

Under pressure performance

Educación

Polytechnic Diploma/Bachelor in CS/IT

Herramientas

Enterprise Architecture

MCSD certification

Descripción del empleo

Manager, Applications

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Profile Employee Login Job Description Job Alerts Link Apply now Manager, Applications Req ID: 1203 Posting Start Date: 05/10/2026

About Us

NTUC Health Co-operative Limited (NTUC Health) is an NTUC enterprise that provides a comprehensive and integrated suite of quality and accessible health and eldercare services to meet the growing needs of families and their dependents. Building on close to three decades of experience and expertise, NTUC Health is among the largest providers of active ageing, senior day care, nursing home, and home personal care services in Singapore. We also serve vulnerable seniors in selected areas in Singapore through Community Case Management Services (CCMS), CREST mental health support, and a sheltered senior group home. In addition, we run a family medicine clinic.

Our purpose is to achieve ‘health for life’; enabling healthy and fulfilling years by being a trusted partner of seniors and their families in our community.

For more information, please visit ntuchealth.sg or follow us on Facebook, Instagram, and LinkedIn.
Services: Senior Day Care | Home Care | Nursing Home | Active Ageing and Senior Fitness | Rehabilitation and Physiotherapy | Family Medicine

Community Support: CCMS (Community Case Management Services) | CREST (Community Resource, Engagement and Support Team) | Henderson Home

Job Description

This position will report directly to Senior Manager, Applications. The Applications Manager will be in-charge of application systems. Scope of work includes applications support to business users, analyse business requirement, applications level 2 support liaise between users and vendors to ensure sufficient training to users, document the business processes, engage the users to improve the business processes and oversee applications change management.

Essential duties and responsibilities:

• Oversee applications such as Customer Relationship Management, Clinic Management System, NHELP and ERP
• Review business user requirement, translate into technical specification and ensure user acceptance testing is completed deployment
• Review user manuals and administrator manuals
• Ensure proper applications change management
• Conduct user training and ensure business processes alignment

Job Description (Continued)

Qualification

• Knowledge of Microsoft SQL database
• Domain knowledge of healthcare clinical / non-clinical applications and Health Language 7 standard
• Candidate with Enterprise Architecture and MCSD certification will be added advantage
• Able to work independently and under pressure
• At least a Polytechnic Diploma/Bachelor Degree in Computer Science/ IT or its equivalent
• At least 8 years of relevant working experience in supporting application systems and experienced at one complete software development life cycle (SDLC)