Senior Manager, Applications

NTUC Health Co-operative Limited; Singapore; On-site; SGD 180,000 - 260,000; Full time

Job summary

NTUC Health Co-operative Limited (NTUC Health) seeks a high-caliber Senior Manager, Applications to join its Health Information Technology (HIT) team, overseeing the OSR solution architecture and acting as Deputy for the Head of IT. This leadership role bridges technical depth with strategic vision to drive digital transformation and impact patient outcomes.

The successful candidate will lead cross-functional tracks, align technology with organisational goals, and ensure governance, security,

Qualifications

• Education and experience in leading large-scale applications in healthcare or social care.
• Strong leadership with ability to influence diverse stakeholders at all levels.
• Deep understanding of healthcare operations and regulatory frameworks.

Responsibilities

• Oversee end-to-end OSR Solution Architecture for the One Senior Record initiative.
• Act as Deputy to the Head of IT, supporting strategic leadership and operations.
• Collaborate with the Application, Infrastructure, Cybersecurity and EUS leads.
• Develop and execute technology and innovation strategies aligned with goals.
• Lead complex application implementations focusing on integration and scalability.
• Identify process improvements with clinical, administrative and technical teams.
• Manage detailed project plans, timelines and budgets, including vendor relations.
• Ensure governance and compliance with healthcare data privacy and security standards.

Skills

Leadership

Stakeholder management

Strategic thinking

Project management

Healthcare domain knowledge

Architectural leadership

Education

Bachelor's degree in Computer Science or Information Technology

Job description

NTUC Health Co-operative Limited (NTUC Health) is an NTUC enterprise that provides a comprehensive and integrated suite of quality and accessible health and eldercare services to meet the growing needs of families and their dependents. Building on close to three decades of experience and expertise, NTUC Health is among the largest providers of active ageing, senior day care, nursing home, and home personal care services in Singapore. We also serve vulnerable seniors in selected areas in Singapore through Community Case Management Services (CCMS), CREST mental health support, and a sheltered senior group home. In addition, we run a family medicine clinic.

Our purpose is to achieve 'health for life'; enabling healthy and fulfilling years by being a trusted partner of seniors and their families in our community.

For more information, please visitntuchealth.sg or follow us on Facebook, Instagram, and LinkedIn.
Services: Senior Day Care | Home Care | Nursing Home | Active Ageing and Senior Fitness | Rehabilitation and Physiotherapy | Family Medicine

Community Support: CCMS (Community Case Management Services) | CREST (Community Resource, Engagement and Support Team) | Henderson Home

Job Description

We are seeking a high-caliber Senior Manager, Applications to join our Health Information Technology (HIT) team. This is a pivotal leadership role designed for an individual who can bridge technical expertise with strategic vision. The successful candidate will be responsible for overseeing and delivering the Solution Architecture for the One Senior Record (OSR) initiative, a critical component of our digital transformation.

Furthermore, this position is designated as the Deputy for the Head of IT. In this capacity, you will be part of a structured succession plan, supporting the Head of IT in driving organizational strategy and ensuring operational excellence across the department.

The Senior Manager, Applications will lead the implementation of technology solutions that directly impact patient and client outcomes. Primary responsibilities include:

OSR Solution Architecture: Oversee and deliver the end-to-end Solution Architecture for the One Senior Record (OSR) project, ensuring it meets clinical and operational needs.

Deputy Leadership: Support the Head of IT in strategic leadership and day-to-day operational management, facilitating long-term succession planning.

Cross-functional Collaboration: Work closely with the 4 track leads—Application Lead, Infrastructure Lead, Cybersecurity Lead, and EUS Lead—to ensure seamless integration and alignment across all technology domains.

Strategic Execution: Develop and execute comprehensive technology and innovation strategies aligned with the organization's mission and goals.

Systems Implementation: Lead complex application system implementations, focusing on integration, scalability, and operational excellence.

Stakeholder Collaboration: Partner with clinical, administrative, and technical teams to identify process improvements and design user-centric technology solutions.

Project & Resource Management: Manage detailed project plans, timelines, and budgets, while maintaining strong relationships with external vendors.

Governance & Compliance: Ensure all systems and processes comply with healthcare data privacy and security regulations, including MOH HCSE and HIB standards.

Qualification

The ideal candidate will possess a blend of technical depth and leadership maturity:

Education: Bachelor's degree in Computer Science, Information Technology, or a related field.

Experience: Minimum of 5 years of senior program/project management experience within the healthcare or social sector, specifically focusing on applications and innovation projects.

Domain Knowledge: Strong understanding of healthcare operations, regulatory frameworks (e.g., MOH HCSE), and emerging technologies.

Leadership: Demonstrated leadership skills with the ability to influence and collaborate effectively with diverse stakeholders at all levels.

Technical Provenance: Proven track record of leading complex, large-scale application system implementations in a clinical or social care environment.

Analytical Skills: Exceptional analytical and problem-solving capabilities, with a focus on process improvement and data-driven decision-making.

Technical Knowledge: Strong knowledge in application, infrastructure, cybersecurity, and endpoint architecture.

Business Acumen: Strong business acumen in the healthcare domain.

Strategic Mindset: Ability to anticipate long-term trends, align technology initiatives with organizational goals, and drive forward-thinking solutions in a complex healthcare environment.