Manager
Job Summary
The Manager supports operations by overseeing daily cleaning activities, scheduling, staff coordination, inventory management, and client communication to maintain high standards of cleanliness and safety.
Responsibilities
- Supervise and assign daily cleaning duties to cleaners to ensure efficient task completion
- Prepare and manage cleaning schedules to meet company cleanliness standards
- Inspect cleaning work regularly to maintain hygiene, safety, and quality standards
- Train new cleaning staff on cleaning methods, equipment use, chemical handling, and safety procedures
- Monitor staff attendance, punctuality, uniform compliance, and work performance to uphold discipline
- Ensure cleaning equipment, tools, and supplies are maintained and readily available for operations
- Monitor stock levels and request cleaning materials proactively to avoid shortages
- Handle client, resident, or management complaints promptly and implement corrective actions
- Coordinate cleaning requirements with management and other departments to align operations
- Ensure proper handling and storage of cleaning chemicals to comply with safety regulations
- Maintain accurate cleaning checklists, inspection reports, attendance records, and other documentation
- Report maintenance issues, damages, hazards, or safety concerns promptly to relevant parties
- Conduct regular site inspections and follow up on areas requiring improvement to enhance standards
- Ensure cleaners comply with workplace health, safety, and hygiene regulations consistently
- Assist with special cleaning projects, events, deep cleaning, and emergency cleaning as needed
- Motivate and guide the cleaning team to achieve daily work targets and maintain morale
Preferred competencies and qualifications
- Relevant experience in housekeeping, room attendant operations, or cleaning services
- Previous supervisory or managerial experience in cleaning or hospitality environments
- Strong leadership and communication skills to manage and coordinate teams effectively
- Knowledge of room cleaning, housekeeping, and hygiene standards
- Ability to work efficiently in a fast-paced hotel or hospitality environment
- Experience in Singapore’s hospitality or cleaning industry is an advantage
Other Information
Salary & Benefits
- Competitive salary based on experience and qualifications
- Additional allowance may be provided based on responsibilities
- Training and career development opportunities available