MANAGER

SIMPATICO EMPLOYMENT PTE. LTD.; Singapore; On-site; SGD 50,000 - 70,000; Full time

Job summary

A prominent employment service provider in Singapore is looking for a dedicated individual to oversee operations and manage staff performance. Responsibilities include delegating tasks, training employees, resolving customer and employee complaints, and ensuring the store runs efficiently. This role plays a crucial part in maintaining an attractive store environment and achieving business objectives, making it integral to the company's success.

Responsibilities

• Manage and supervise business operations and employee performance.
• Handle hiring, training, and dispute resolution.
• Monitor store activity and ensure proper staffing.

Job description

• Delegating responsibilities and supervising business operations
• Hiring, training, motivating and coaching employees as they provide attentive, efficient service to customers, assessing employee performance and providing helpful feedback and training opportunities.
• Resolving conflicts or complaints from customers and employees.
• Monitoring store activity and ensuring it is properly provisioned and staffed.
• Analyzing information and processes and developing more effective or efficient processes and strategies.
• Establishing and achieving business and profit objectives.
• Maintaining a clean, tidy business, ensuring that signage and displays are attractive.
• Generating reports and presenting information to upper-level managers or other parties.
• Ensuring staff members follow company policies and procedures.
• Other duties to ensure the overall health and success of the business.