Sales Manager

SNIP AVENUE HOLDINGS PL; Singapore; On-site; SGD 55,000 - 75,000; Full time

Job summary

SNIP AVENUE HOLDINGS PL in Singapore is seeking an Outlet Manager to lead and develop the outlet team, driving sales targets while delivering outstanding customer service.

You will recruit, train and coach staff, manage daily performance metrics and cultivate strong customer relationships to generate repeat business and referrals. Collaboration with management on promotions is essential.

Qualifications

• Relevant sales and leadership experience.
• Experience in beauty, wellness, retail or service industry preferred.
• Proven ability to lead and develop a high-performing team.
• Strong sales, communication and interpersonal skills.
• Results-driven, proactive and able to work independently.

Responsibilities

• Lead, motivate and develop the outlet team to achieve sales targets.
• Recruit, train and retain a high-performing team.
• Conduct professional customer consultations and recommend services, packages and products.
• Drive sales performance and deliver excellent customer service.
• Coach staff to improve sales and service standards.
• Monitor daily sales, KPIs and outlet performance and implement improvements.
• Build customer relationships to encourage repeat business and referrals.
• Handle customer feedback professionally.
• Work with Management on sales strategies and promotions.
• Prepare sales reports and perform other duties assigned by Management.

Skills

Sales leadership

Team leadership

Customer consultations

Retail sales

Job description

Responsibilities

• Lead, motivate and develop the outlet team to achieve sales targets.
• Recruit, train and retain a high-performing team.
• Conduct professional customer consultations and recommend suitable services, treatment packages and retail products.
• Drive sales performance and deliver excellent customer service.
• Coach Hair Stylists, Beauticians and Manicurists to improve sales and service standards.
• Monitor daily sales, KPIs and outlet performance, and implement improvement plans.
• Build customer relationships to encourage repeat business and referrals.
• Handle customer feedback professionally.
• Work closely with Management on sales strategies and promotions.
• Prepare sales reports and perform other duties assigned by Management.

Requirements

• Relevant sales and leadership experience is preferred.
• Experience in the beauty, wellness, retail or service industry is an advantage, but candidates from other industries with a proven sales track record are welcome to apply.
• Proven ability to lead and develop a high-performing team.
• Strong sales, communication and interpersonal skills.
• Results-driven, responsible, proactive and able to work independently.
• Positive attitude with a strong sense of ownership and leadership.