manager

UE RECRUITMENT PTE. LTD.; Singapore; On-site; SGD 39,000 - 54,000; Full time

Job summary

UE RECRUITMENT PTE. LTD. is seeking an Operations Supervisor for a food-court environment. You will coordinate daily activities, ensure SOP and regulatory compliance, and manage tenant relations and maintenance tasks.

Ideal candidates have at least 2 years of relevant experience, strong leadership, and can communicate in Mandarin. This role requires shift work, including Sundays and public holidays.

Qualifications

• Minimum O-Level; higher education preferred.
• NEA ECC certification preferred.
• 2 years of relevant experience.
• Able to converse in Mandarin.
• Strong leadership and problem-solving skills.

Responsibilities

• Organize and control daily business activities ensuring SOP and regulatory standards.
• Monitor preventive maintenance per approved plan.
• Liaise with tenants, handle complaints and inquiries.
• Enforce company policies and SOP.
• Collaborate with government agencies, landlord and third‑party providers.
• Achieve KPI targets within a reasonable time.
• Manage POS system and record daily sales.
• Plan manpower scheduling and supervise staff on hygiene and safety.
• Ensure clean and safe workplace, compliant with SFA standards.
• Maintain 100% stall occupancy and oversee tenancy relations.

Skills

Leadership

People management

Problem solving

Mandarin

Regulatory compliance

SOP adherence

Education

O Level

Job description

Job Description & Requirements

Job Description & Requirements

Scope of work

• Organize and control daily business activities to ensure all relevant standards, including contractual and regulatory, and company’s SOP are strictly adhered
• Monitor and ensure food-court’s preventive maintenance is carried out as per approved plan
• Liaise with stall tenants including handle complains, enquiries and solve daily issues.
• Enforce and strengthen company policies and SOP
• Liaise with Government Statutory Board, landlord and 3rd party service providers
• To achieve KPI within a reasonable time frame.
• Executing A&P activities
• Handle POS system and record daily sales.
• Manage tenants and to achieve 100% stall occupancy.
• Plan and execute manpower scheduling
• Able to provide supervision and guidance to staffs on food handling and hygiene and to ensure the compliance to SFA standards and to train new staffs
• Ensure the property in line with strict hygiene, health, cleanliness, and workplace safety guidelines.
• Responsible for ordering, receiving and checking of goods and supplies
• Must be able to work on shift, 6 day working days per week and rest on Sunday and Public Holiday.

Essential Skills & Requirements:

• At least an 'O' Level, higher education level will be preferred
• NEA ECC Cert preferred
• Candidates with food stall tenant contacts preferred
• 2 years of relevant experience
• Able to converse in Mandarin to liaise with Mandarin speaking counterparts
• Good Leadership, resourceful and is a problem solver