Supervisor

ADVANCE RECRUITMENT PTE. LTD.; Singapore; On-site; SGD 32,000 - 42,000; Full time

Job summary

ADVANCE RECRUITMENT PTE. LTD. is seeking a CoffeeShop Supervisor to oversee daily operations in a busy coffee shop/food court branch in Singapore. You will lead frontline staff, ensure food safety, manage cash/ POS, and maintain a welcoming environment for customers.

The role requires 1–2 years of supervisory or team‑lead experience in a fast‑paced F&B setting, and a Food Safety Course Level 1 certification (Level 3 a plus). Rotating shifts, weekends, and public holidays are part of the schedule.

Qualifications

• Experience: Minimum 1 to 2 years of supervisory or team‑lead experience in a coffeeshop, food court, hawker centre, or fast‑paced F&B outlet.
• Certification: Food Safety Course Level 1 (formerly Food Hygiene Course) is mandatory. Food Safety Course Level 3 (Supervisory) is a strong advantage.
• Languages: Ability to communicate effectively with a diverse team of stall holders, staff, and customers.
• Availability: Willingness to work on rotating shifts, weekends, and public holidays (standard F&B operational hours).
• Physical Traits: Hands‑on attitude with the ability to stand for long periods and support operational tasks during peak hours.

Responsibilities

• Daily Operations Management: Oversee the smooth running of the drink stall, frontline cashiers, and coordination with various food stall tenants.
• Staff Supervision & Scheduling: Plan staff rosters, manage shift allocations, and train frontline service crew or beverage assistants on customer service excellence.
• Cash & POS Management: Handle opening and closing cash counts, manage daily Point-of-Sale (POS) settlements, and secure daily revenue drops.
• Inventory Control: Monitor and order raw materials, beverages, and stall supplies to prevent stockouts while strictly controlling food and item wastage.
• Hygiene & Compliance: Enforce Singapore Food Agency (SFA) hygiene standards, ensure general cleanliness of the common dining areas, and prepare the site for routine audits.
• Customer Relations: Handle customer feedback promptly and maintain excellent service standards to drive repeat business.

Job description

Job Description

We are looking for an energetic and responsible Coffeeshop Supervisor to oversee the daily operations of our busy coffee shop/food court branch. In this role, you will be the key anchor managing frontline staff, maintaining stringent food safety protocols, and ensuring a welcoming environment for our patrons. The ideal candidate is hands‑on, thrives in a fast‑paced retail F&B environment, and possesses strong team‑leadership qualities.

Key Responsibilities

• Daily Operations Management: Oversee the smooth running of the drink stall, frontline cashiers, and coordination with various food stall tenants.
• Staff Supervision & Scheduling: Plan staff rosters, manage shift allocations, and train frontline service crew or beverage assistants on customer service excellence.
• Cash & POS Management: Handle opening and closing cash counts, manage daily Point-of-Sale (POS) settlements, and secure daily revenue drops.
• Inventory Control: Monitor and order raw materials, beverages, and stall supplies to prevent stockouts while strictly controlling food and item wastage.
• Hygiene & Compliance: Enforce Singapore Food Agency (SFA) hygiene standards, ensure general cleanliness of the common dining areas, and prepare the site for routine audits.
• Customer Relations: Handle customer feedback promptly and maintain excellent service standards to drive repeat business.

Requirements

• Experience: Minimum 1 to 2 years of supervisory or team‑lead experience in a coffeeshop, food court, hawker centre, or fast‑paced F&B outlet.
• Certification: Food Safety Course Level 1 (formerly Food Hygiene Course) is mandatory. Food Safety Course Level 3 (Supervisory) is a strong advantage.
• Languages: Ability to communicate effectively with a diverse team of stall holders, staff, and customers.
• Availability: Willingness to work on rotating shifts, weekends, and public holidays (standard F&B operational hours).
• Physical Traits: Hands‑on attitude with the ability to stand for long periods and support operational tasks during peak hours.