Manager

25 degrees pte. ltd.

Singapore

On-site

SGD 89,000 - 134,000

Full time

10 days ago

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Job summary

25 degrees pte. ltd. is seeking a comprehensive operations and business leader to manage day-to-day air-conditioning and HVAC activities in Singapore.

The role spans operations, sales support, project delivery, service, procurement, and staff management to ensure profitability and customer satisfaction. You will coordinate cross-functional teams across sales, project, engineering, and site, while driving cost control, safety, and quality standards to meet project scopes and timelines in a

Responsibilities

Oversee day-to-day operations of the air-conditioning and HVAC company.
Develop and implement operational procedures and work processes.
Monitor overall company performance, productivity and profitability.
Coordinate between sales, project, engineering, site and service teams.
Identify operational problems and implement practical solutions.
Ensure company policies, procedures and quality standards are followed.
Develop new business opportunities and maintain existing customer relationships.
Prepare and review quotations, tenders and proposals.
Develop sales strategies for air-conditioning, HVAC equipment, installation and maintenance services.
Maintain relationships with main contractors, consultants, developers, building owners and suppliers.
Follow up on sales enquiries and project opportunities.
Monitor sales targets and project conversion rates.
Oversee air-conditioning and HVAC installation projects from quotation to completion.
Review project scope, drawings, specifications, equipment selection and costs.
Coordinate with consultants, contractors, suppliers and site teams.
Monitor project progress, manpower, materials and equipment.
Ensure projects are completed according to approved specifications, budget and schedule.
Resolve technical, site and coordination issues.
Oversee preventive maintenance, breakdown service and repair operations.
Ensure service teams respond to customer complaints and breakdowns promptly.
Monitor maintenance contracts and service schedules.
Ensure proper documentation of service reports and maintenance records.
Maintain high standards of customer service and workmanship.
Review HVAC system proposals, equipment selections and technical submissions.
Understand air-conditioning systems, ventilation, ductwork, fans, pumps, chillers and related equipment.
Review technical drawings, calculations and specifications.
Coordinate with engineers and technicians on technical issues.
Ensure installations comply with project requirements and applicable Singapore standards.
Monitor project costs, material costs, labour costs and operating expenses.
Review project budgets and profitability.
Control unnecessary expenses and improve operational efficiency.
Monitor outstanding payments and assist with credit control.
Review supplier pricing and negotiate commercial terms where appropriate.
Source air-conditioning and HVAC equipment, materials and services.
Negotiate prices and delivery schedules with suppliers.
Maintain good relationships with manufacturers and distributors.
Ensure materials and equipment are available according to project schedules.
Monitor purchasing costs and inventory levels.
Lead and supervise sales, project, engineering, administrative, service and site personnel.
Allocate manpower according to project and operational requirements.
Set performance expectations and monitor employee performance.
Conduct staff training and development.
Assist with recruitment of suitable technical and administrative personnel.
Promote teamwork, discipline and professional work practices.
Ensure all works are carried out safely and professionally.
Implement proper workplace safety procedures.
Ensure employees and subcontractors comply with applicable safety requirements.
Monitor workmanship and quality of installation.
Investigate complaints, defects and incidents and implement corrective actions.
Maintain strong relationships with key customers and business partners.
Handle major customer complaints and technical issues.
Attend meetings with clients, consultants and contractors.
Understand customer requirements and provide suitable HVAC solutions.
Ensure customer satisfaction and encourage repeat business.

Job description

1. Business & Operations Management

Manage the day-to-day operations of the air-conditioning and HVAC company.
Develop and implement operational procedures and work processes.
Monitor overall company performance, productivity and profitability.
Coordinate between sales, project, engineering, site and service teams.
Identify operational problems and implement practical solutions.
Ensure company policies, procedures and quality standards are followed.

2. Sales & Business Development

Develop new business opportunities and maintain existing customer relationships.
Prepare and review quotations, tenders and proposals.
Develop sales strategies for air-conditioning, HVAC equipment, installation and maintenance services.
Maintain relationships with main contractors, consultants, developers, building owners and suppliers.
Follow up on sales enquiries and project opportunities.
Monitor sales targets and project conversion rates.

3. Project Management

Oversee air-conditioning and HVAC installation projects from quotation to completion.
Review project scope, drawings, specifications, equipment selection and costs.
Coordinate with consultants, contractors, suppliers and site teams.
Monitor project progress, manpower, materials and equipment.
Ensure projects are completed according to approved specifications, budget and schedule.
Resolve technical, site and coordination issues.

4. Service & Maintenance

Oversee preventive maintenance, breakdown service and repair operations.
Ensure service teams respond to customer complaints and breakdowns promptly.
Monitor maintenance contracts and service schedules.
Ensure proper documentation of service reports and maintenance records.
Maintain high standards of customer service and workmanship.

5. Technical & Engineering Coordination

Review HVAC system proposals, equipment selections and technical submissions.
Understand air-conditioning systems, ventilation, ductwork, fans, pumps, chillers and related equipment.
Review technical drawings, calculations and specifications.
Coordinate with engineers and technicians on technical issues.
Ensure installations comply with project requirements and applicable Singapore standards.

6. Financial & Cost Management

Monitor project costs, material costs, labour costs and operating expenses.
Review project budgets and profitability.
Control unnecessary expenses and improve operational efficiency.
Monitor outstanding payments and assist with credit control.
Review supplier pricing and negotiate commercial terms where appropriate.

7. Procurement & Supplier Management

Source air-conditioning and HVAC equipment, materials and services.
Negotiate prices and delivery schedules with suppliers.
Maintain good relationships with manufacturers and distributors.
Ensure materials and equipment are available according to project schedules.
Monitor purchasing costs and inventory levels.

8. Staff & Manpower Management

Lead and supervise sales, project, engineering, administrative, service and site personnel.
Allocate manpower according to project and operational requirements.
Set performance expectations and monitor employee performance.
Conduct staff training and development.
Assist with recruitment of suitable technical and administrative personnel.
Promote teamwork, discipline and professional work practices.

9. Safety, Quality & Compliance