Manager

ultimate employment private limited; Singapore; Presencial; SGD 90.000 - 180.000; Jornada completa

Descripción de la vacante

Ultimate Employment Private Limited in Singapore seeks a capable Team Leader to guide a cross-functional group and deliver on objectives.

You will lead daily operations, set goals, review performance, and ensure processes comply with regulations while collaborating with other departments to drive value.

The role emphasizes leadership, strategic planning, budgeting, and stakeholder engagement to improve efficiency and service quality.

Formación

• Bachelor's degree or equivalent experience.
• 5+ years of relevant experience, including 3+ years in a supervisory or leadership role.
• Proven track record of leading teams and delivering results.

Responsabilidades

• Lead, coach, and motivate a team to achieve individual and team objectives.
• Set performance goals, conduct regular performance reviews, and provide constructive feedback.
• Recruit, onboard, and develop team members; identify training and development needs.
• Foster a positive, collaborative, and high-performance work culture.
• Manage scheduling, workload allocation, and team capacity.
• Plan and oversee day-to-day operations to ensure efficiency, quality, and compliance.
• Develop and implement processes, policies, and best practices to improve workflows.
• Monitor KPIs and prepare regular reports for senior management.
• Resolve escalated issues, operational bottlenecks, and team conflicts in a timely manner.
• Ensure compliance with company policies, industry regulations, and health and safety standards.
• Contribute to departmental strategy and translate it into actionable team plans.
• Manage projects and initiatives from planning through execution and evaluation.
• Identify opportunities for cost savings, process improvement, and service enhancement.
• Collaborate cross-functionally with other departments to support organizational objectives.
• Assist in preparing and managing the departmental budget.
• Monitor expenditures and ensure efficient use of resources.
• Manage vendor relationships and procurement as required.
• Serve as the primary point of contact for internal and external stakeholders.
• Communicate team progress, risks, and outcomes to senior leadership.
• Build and maintain strong relationships with clients, partners, and colleagues.

Conocimientos

Leadership

Communication

Analytical thinking

Problem-solving

Interpersonal skills

Time management

Educación

Bachelor's degree

Herramientas

MS Office

Project management tools

CRM

Descripción del empleo

Key Responsibilities

Team Leadership & People Management

• Lead, coach, and motivate a team to achieve individual and team objectives.

• Set performance goals, conduct regular performance reviews, and provide constructive feedback.

• Recruit, onboard, and develop team members; identify training and development needs.

• Foster a positive, collaborative, and high-performance work culture.

• Manage scheduling, workload allocation, and team capacity.

Operational Management

• Plan and oversee day-to-day operations to ensure efficiency, quality, and compliance.

• Develop and implement processes, policies, and best practices to improve workflows.

• Monitor key performance indicators (KPIs) and prepare regular reports for senior management.

• Resolve escalated issues, operational bottlenecks, and team conflicts in a timely manner.

• Ensure compliance with company policies, industry regulations, and health and safety standards.

Strategic Planning & Delivery

• Contribute to departmental strategy and translate it into actionable team plans.

• Manage projects and initiatives from planning through execution and evaluation.

• Identify opportunities for cost savings, process improvement, and service enhancement.

• Collaborate cross-functionally with other departments to support organizational objectives.

Budget & Resource Management

• Assist in preparing and managing the departmental budget.

• Monitor expenditures and ensure efficient use of resources.

• Manage vendor relationships and procurement as required.

Stakeholder Management

• Serve as the primary point of contact for internal and external stakeholders.

• Communicate team progress, risks, and outcomes to senior leadership.

• Build and maintain strong relationships with clients, partners, and colleagues.

Requirements

Education & Experience

• Bachelor's degree in any field or equivalent experience.

• 5+ years of relevant experience, including 3+ years in a supervisory or leadership role.

• Proven track record of leading teams and delivering results.

Skills & Competencies

• Strong leadership, coaching, and people-management skills.

• Excellent communication, presentation, and interpersonal skills.

• Strong analytical, problem-solving, and decision-making abilities.

• Proficiency in [relevant tools/software, e.g., MS Office, project management tools, CRM].

• Ability to manage multiple priorities in a fast-paced environment.

Key Attributes

• Results-driven and accountable.

• Collaborative and emotionally intelligent.

• Adaptable and resilient under pressure.

• High integrity and professionalism.

Performance Indicators (KPIs)

• Team performance against targets and KPIs.

• Operational efficiency and quality metrics.

• Employee engagement and retention.

• Budget adherence and cost management.

• Stakeholder/client satisfaction.