F&B MANAGEMENT EXECUTIVE TRAINEE

JIN XUAN RESTAURANT PTE. LTD.; Singapore; On-site; SGD 33,000 - 47,000; Full time

Job summary

JIN XUAN RESTAURANT PTE. LTD. in Singapore seeks a Management Executive to rotate through Waitress, Receptionist, and Captain roles, delivering exceptional service and developing leadership skills for future management.

The program offers structured hands-on exposure across front-of-house operations, customer service excellence, and team coordination, preparing you for progressive responsibilities within the organization.

Qualifications

• Diploma or degree in Hospitality Management, Business, or related field (preferred).
• Fresh graduates or candidates with up to 1 year of F&B experience welcome.
• Strong interpersonal and communication skills.
• Positive attitude with a willingness to learn and grow.
• Ability to work flexible hours, including weekends and holidays.
• Passion for hospitality and delivering outstanding guest experiences.

Responsibilities

• Welcome and host customers upon arrival to the restaurant.
• Deliver great and excellent customer service according to company standard.
• Serve and portion dishes quickly and efficiently.
• Uphold quality, service & cleanliness according to company standard.
• Proficient in Menu Planning and recommendation of drinks, dishes and desserts to customer.
• Proficient in operating company reservation and table management system for advance reservation booking, amendment and cancellation.
• Management of front desk operations by receiving incoming calls, emails and attending to customers.
• Management and updating of customer record within the CRM.
• Proficient in management of POS system for item entry and bill closing.
• Perform daily closing on the POS system.
• Petty Cash Management.
• Planning and management of Part-timers’ roster and daily performance record.
• Event Planning and management.
• Effective communication between departments to ensure smooth daily operation.
• Management of official company email accounts by responding to customers’ email in a timely manner
• Lead and manage a team of Service crew during operation.
• Assist manager by getting involved in planning, organizing and execution of special events.
• Inventory management of alcohol and beverages in a consistent and timely manner.
• Reporting of month-end stock take of inventories to headquarters.
• Adhere to hygiene and safety standards.
• Adhere to company’s standard operating procedures.
• Any other appropriate duties and responsibilities as assigned.

Skills

Interpersonal skills

Communication skills

Flexibility

Hospitality passion

Education

Diploma/degree in Hospitality Management

Job description

Job Summary:

We are seeking passionate and ambitiousindividuals to join our team as a Management Executive. This structured,hands-on program is designed to provide a 360-degree view of restaurantoperations through job rotation across key front-of-house roles: Waitress,Receptionist, and Captain. The objective is to cultivate strong operationalskills, customer service excellence, and leadership capabilities in preparationfor a future managerial role within our organization.

Job Description:

Your roles and responsibilities are as follows as a Management Executive:

• Welcome and hostcustomers upon arrival to the restaurant.


• To deliver great andexcellence customer service according to company standard.


• To serve and portiondishes quickly, efficiently systematically.


• Uphold quality, service& cleanliness according to company standard.


• Proficient in MenuPlanning and recommendation of drinks, dishes and desserts to customer.


• Proficient in operatingcompany reservation and table management system for advance reservationbooking, amendment and cancellation.


• Management of front deskreception operations by receiving incoming calls, emails and attending tocustomers.


• Management and updatingof customer record within the Customer Relationship Management system (CRM).


• Proficient in managementof Point of Sales (POS) system for keying in of items and bill closing.


• Perform daily closing onthe POS system.


• Petty Cash Management.


• Planning and managementof Part-timers’ roster and daily performance record.


• Event Planning andmanagement.


• Effective communicationbetween departments to ensure smooth daily operation.


• Management of officialcompany email accounts by responding to customers’ email in a timely manner


• Lead and manage a team ofService crew during operation.


• Assist manager by gettinginvolved in planning, organizing and execution of special events.


• Inventory management ofalcohol and beverages in a consistent and timely manner.


• Reporting of month-endstock take of inventories to headquarters.


• Adhere to hygiene andsafety standards.


• Adhere to company’sstandard operating procedures.


• Any other appropriateduties and responsibilities as assigned.

Job Requirements & Qualifications:

• Diploma or degree inHospitality Management, Business, or related field (preferred)


• Fresh graduates orcandidates with up to 1 year of F&B experience welcome


• Strong interpersonal andcommunication skills


• Positive attitude with awillingness to learn and grow


• Ability to work flexiblehours, including weekends and holidays


• Passion for hospitalityand delivering outstanding guest experiences