Management Executive

Clayful Pte. Ltd.; Singapore; On-site; SGD 50,000 - 70,000; Full time

Job summary

Clayful Pte. Ltd. in Singapore is seeking a capable individual to provide quality management and administrative support across the branch or outlet. You will oversee daily operations, coach colleagues to maintain standards, and assist in developing strategic plans and policies.

The role requires strong communication, customer focus, and a proactive approach to improving processes and customer retention.

Qualifications

• Bachelor’s degree required in any field.
• Strong verbal and written communication skills.
• Customer-oriented with a passion for serving customers.
• Knowledge or experience in management or relevant similar field is a plus.

Responsibilities

• Provide quality Management and Administrative support.
• Oversee an efficient and effective day to day operations of the branch or outlet.
• Coach and develop colleagues to ensure standards are being maintained.
• Assist in the development strategy plans.
• Assist Managers complete daily tasks (implementing new policies).
• Understand each department's daily processes and goals.
• Participate in company's strategic planning.
• Assist Manager in evaluating performance (writing reports and data).
• Monitor and manage customer complaints, ensure satisfaction and administer efficient follow up for same to receive feedback.
• Implement and Improve customers retention measures.
• Attract customers by answering product and service questions.
• Ensuring a clean and safe working environment.

Skills

Communication skills

Customer orientation

Management awareness

Education

Bachelor's degree

Job description

Responsibilities

• Provide quality Management and Administrative support
• Oversee an efficient and effective day to day operations of the branch or outlet
• Coach and develop colleagues to ensure standards are being maintained
• Assist in the development strategy plans
• Assist Managers complete daily tasks (implementing new policies)
• Understand each department's daily processes and goals
• Participate in company's strategic planning
• Assist Manager in evaluating performance (writing reports and data)
• Monitor and manage customer complaints, ensure satisfaction and administer efficient follow up for same to receive feedback
• Implement and Improve customers retention measures
• Attract customers by answering product and service questions
• Ensuring a clean and safe working environment

Qualifications & Requirements

• Bachelor’s Degree in any field
• Strong verbal and written communication skills
• Customer-Oriented or Passionate about serving customers
• Knowledge or experience in management or relevant similar field is a plus