Management Executive

NVISUALLY ACADEMY PTE. LTD.; Singapore; On-site; SGD 40,000 - 60,000; Full time

Job summary

NVISUALLY ACADEMY PTE. LTD. in Singapore is looking for a dedicated individual to provide quality Management and Administrative support. The role involves overseeing day-to-day operations, coaching colleagues, and assisting in strategic planning.

Qualifications include a Bachelor’s Degree and strong communication skills. The company values customer-oriented professionals who are passionate about serving clients. This is a great opportunity to grow in a supportive environment.

Qualifications

• Bachelor’s Degree in any field.
• Strong verbal and written communication skills.
• Customer-oriented or passionate about serving customers.

Responsibilities

• Provide quality Management and Administrative support.
• Oversee an effective day-to-day operations of the branch or outlet.
• Coach and develop colleagues to ensure standards are maintained.
• Monitor and manage customer complaints to ensure satisfaction.

Skills

Strong verbal and written communication skills

Customer-Oriented

Knowledge or experience in management

Education

Bachelor’s Degree in any field

Job description

Responsibilities

• Provide quality Management and Administrative support
• Oversee an efficient and effective day to day operations of the branch or outlet
• Coach and develop colleagues to ensure standards are being maintained
• Assist in the development strategy plans
• Assist Managers complete daily tasks (implementing new policies)
• Understand each department's daily processes and goals
• Participate in company's strategic planning
• Assist Manager in evaluating performance (writing reports and data)
• Monitor and manage customer complaints, ensure satisfaction and administer efficient follow up for same to receive feedback
• Implement and Improve customers retention measures
• Attract customers by answering product and service questions
• Ensuring a clean and safe working environment

Qualifications & Requirements

• Bachelor’s Degree in any field
• Strong verbal and written communication skills
• Customer-Oriented or Passionate about serving customers
• Knowledge or experience in management or relevant similar field is a plus