Management Executive

MODU K PTE. LTD.; Singapore; On-site; SGD 50,000 - 75,000; Full time

Job summary

MODU K PTE. LTD. is seeking a capable Administrative Manager to support daily branch operations in Singapore. You will oversee operations, coach colleagues, assist in strategy planning, and ensure policies are implemented effectively.

Responsibilities include managing customer satisfaction, reporting, monitoring daily processes, and maintaining a safe, clean work environment while driving retention and service quality.

Qualifications

• Bachelor’s degree in any field.
• Strong verbal and written communication skills.
• Customer-oriented with focus on service.
• Knowledge or experience in management is a plus.

Responsibilities

• Provide quality Management and Administrative support
• Oversee an efficient and effective day to day operations of the branch or outlet
• Coach and develop colleagues to ensure standards are being maintained
• Assist in the development strategy plans
• Assist Managers complete daily tasks (implementing new policies)
• Understand each department's daily processes and goals
• Participate in company's strategic planning
• Assist Manager in evaluating performance (writing reports and data)
• Monitor and resolve customer complaints to ensure satisfaction and feedback
• Implement and Improve customers retention measures
• Attract customers by answering product and service questions
• Ensuring a clean and safe working environment

Skills

Communication skills

Customer-oriented

Management experience

Education

Bachelor’s Degree

Job description

Responsibilities

• Provide quality Management and Administrative support
• Oversee an efficient and effective day to day operations of the branch or outlet
• Coach and develop colleagues to ensure standards are being maintained
• Assist in the development strategy plans
• Assist Managers complete daily tasks (implementing new policies)
• Understand each department's daily processes and goals
• Participate in company's strategic planning
• Assist Manager in evaluating performance (writing reports and data)
• Monitor and manage customer complaints, ensure satisfaction and administer efficient follow up for same to receive feedback
• Implement and Improve customers retention measures
• Attract customers by answering product and service questions
• Ensuring a clean and safe working environment

Qualifications & Requirements

• Bachelor’s Degree in any field
• Strong verbal and written communication skills
• Customer-Oriented or Passionate about serving customers
• Knowledge or experience in management or relevant similar field is a plus