MANAGEMENT EXECUTIVE

57 EMPLOYMENT AGENCY PTE. LTD.; Singapore; On-site; SGD 42,000 - 60,000; Full time

Job summary

57 EMPLOYMENT AGENCY PTE. LTD. is seeking an Operations assistant to help manage daily operations, supervise workflow, and support sales initiatives. You will work with the team to ensure service quality and efficient processes in a fast-paced environment.

The role requires flexibility to work shifts, including nights, weekends, and public holidays, and a focus on customer satisfaction and high standards of operation.

Qualifications

• Experience in the management or leadership experience is a plus.

Responsibilities

• Assist in managing daily operations, including staff scheduling, inventory control, and workflow supervision.

Skills

Leadership

Communication

Customer focus

Multitasking

Problem solving

Tools

Management systems

Office software

Job description

Job Description

• Assist in managing daily operations, including staff scheduling, inventory control, and workflow supervision.
• Oversee operations to ensure compliance with company's standards.
• Help develop and implement sales strategies to increase revenue and customer retention.
• Support promotional campaigns, special events, and upselling initiatives.
• Train, guide, and motivate staff to improve team performance and service quality.
• Handle customer complaints and special requests professionally to maintain high customer satisfaction.
• Maintain high service standards and ensure a positive customer experience.
• Conduct regular staff briefings to align team performance with service goals.
• Prepare operational reports and analyze data to support managerial decision-making.
• Maintain proper documentation of procedures, inventory, and staff records.

Requirements

• Experience in the management or leadership experience is a plus.
• Proficient in management systems and office software.
• Strong leadership, problem-solving, and communication skills.
• Customer-focused with strong attention to service quality.
• Ability to handle high-pressure situations and multitask effectively.
• Flexible to work shifts, including nights, weekends, and public holidays.