Makerspace Technician

PolyMate Pte Ltd; Singapore; On-site; SGD 2,600 - 3,800; Full time

Job summary

PolyMate Pte Ltd in Singapore operates a makerspace facility where a Technician manages day-to-day operations of FDM 3D printers and laser cutters, ensures safety, and assists walk-in customers with material sales and quotations.

The role requires hands-on maintenance, ability to quote jobs from customer files, strong communication and independent work ethic, and a commitment to keeping the facility clean and well-organised.

Qualifications

• Diploma in any field (technical fields preferred).
• Hands-on experience with FDM 3D printing including troubleshooting.
• Exposure to laser cutting equipment is advantageous; training provided.
• Ability to quote print and laser jobs from customer files or specs.
• Strong on-floor accountability and ability to work independently.
• Clear, professional communication with customers at the service counter.

Responsibilities

• Monitor, operate and perform first-line maintenance on FDM 3D printers.
• Operate laser cutting equipment and ensure safe usage by users.
• Provide accurate quotations for 3D printing and laser cutting jobs.
• Process retail sales of filament and consumables.
• Maintain cleanliness and organisation of the facility.
• Track machine status, stock levels and job queues.

Skills

Customer service

Quoting & pricing

Independent on-floor work

Communication

Education

Diploma in any field

Tools

FDM 3D printing

Laser cutting equipment

Job description

Role Overview

The Makerspace Technician is responsible for the day-to-day technical operations of PolyMate's makerspace facility. This includes maintaining and operating FDM 3D printers and laser cutting equipment, ensuring a safe working environment for all users, and providing counter assistance to walk-in customers including material sales and job quotations.

Key Responsibilities

• Monitor, operate, and perform first-line maintenance on FDM 3D printers, including filament loading, print monitoring, jam clearance, and failure logging

• Operate laser cutting equipment and oversee safe usage by makerspace users

• Attend to walk-in customers, assess their requirements, and provide accurate quotations for 3D printing and laser cutting jobs

• Process retail sales of filament and consumables

• Conduct equipment inductions and enforce makerspace safety protocols

• Maintain cleanliness and organisation of the facility

• Track and report on machine status, consumable stock levels, and job queues

Requirements

• Diploma in any field (Technical fields preferred)

• Demonstrated hands-on experience with FDM 3D printing, including familiarity with common failure modes and basic troubleshooting

• Prior exposure to laser cutting equipment is advantageous; structured training will be provided

• Able to accurately scope and quote print and laser jobs from customer-provided files or specifications

• Strong sense of personal accountability and ability to work independently on the floor

• Clear and professional communication with customers at a service counter