M365 IT Support Specialist – Global Admin (100+ Users)

Randstad Singapore; Singapore; On-site; SGD 45,000 - 56,000; Full time

Benefits offered by this job

Benefits

Job summary

Randstad Singapore is seeking an IT Support Specialist (M365, Administration) to provide end-user and infrastructure support across the organization, focusing on Microsoft 365 administration, Intune device management, and security configuration for a user base of over 100 users.

You will design, implement, monitor M365 solutions, manage system health, backups, and perform annual hardware refreshes for endpoint devices and network gear, with travel to vessels as needed.

Qualifications

• 3 years of L1 support in mid to large enterprises with 100+ users.
• Hands-on experience as a Global Admin for Microsoft 365 or equivalent expertise.
• Experience managing endpoints (Windows, Android, iOS) and ensuring security configurations.

Responsibilities

• Design, implement, and manage Microsoft 365 solutions for high availability.
• Monitor system health, perform backups and restores, and conduct performance testing.
• Conduct annual hardware refreshes for endpoint devices and network equipment.
• Provide onboarding/offboarding support and troubleshoot onsite and remote (vessel) issues.
• Maintain inventory and perform daily, monthly, and annual IT checklists.
• Collaborate with stakeholders and support vessels when vendor resolution is needed.

Skills

L1 support

Microsoft 365

Intune management

User management

Security configuration

Windows OS

Android

iOS

Networking

Firewalls

Global Admin

Job description

Randstad Singapore is seeking an IT Support Specialist (M365, Administration) to provide end-user and infrastructure support across the organization, focusing on Microsoft 365 administration, Intune device management, and security configuration for a user base of over 100 users.

You will design, implement, monitor M365 solutions, manage system health, backups, and perform annual hardware refreshes for endpoint devices and network gear, with travel to vessels as needed.