Luxury Watches Expert & Client Engagement Lead

Hermès International S.A.; Singapore; Vor Ort; SGD 60.000 - 100.000; Vollzeit

Zusammenfassung

Hermès Singapore (Retail) PTE LTD seeks a dedicated Watches specialist with deep horology knowledge to deliver the brand’s legendary client experience. You will engage collectors, lead clienteling efforts, and support high-value sales with advanced horological storytelling.

The role requires at least five years of luxury watches experience, strong product knowledge, and the ability to coach Sales Associates on technical topics.

Qualifikationen

• Five years+ of luxury watches experience with strong technical watchmaking knowledge.
• Exceptional storytelling and presentation abilities.
• Strong clienteling, VIC development, and collector engagement capabilities.

Aufgaben

• Deliver an exceptional and personalized client experience reflecting Hermès standards.
• Develop and maintain long-term relationships with VIC clients, watch enthusiasts, and collectors.
• Partner with Sales Associates to identify, develop, and retain high-potential watch clients.
• Assist during key client appointments, product presentations, and high-value sales opportunities.
• Act as Watches SME during client interactions and promote horological savoir-faire.
• Support client recruitment, retention, and loyalty strategies.
• Represent the métier during commercial activations, client events, and PR initiatives.

Kenntnisse

Luxury retail

Clienteling

Watch expertise

Storytelling

Coaching

Jobbeschreibung

Hermès Singapore (Retail) PTE LTD seeks a dedicated Watches specialist with deep horology knowledge to deliver the brand’s legendary client experience. You will engage collectors, lead clienteling efforts, and support high-value sales with advanced horological storytelling.

The role requires at least five years of luxury watches experience, strong product knowledge, and the ability to coach Sales Associates on technical topics.