Luxury Travel Client Services Specialist

AURA WORLD PTE. LTD.; Singapore; On-site; SGD 42,000 - 64,000; Full time

Benefits offered by this job

5-day work week

Flexible work arrangements

Weekend work with time off or comp.

Exposure to luxury travel

Professional growth and development

Boutique travel company environment

Job summary

Aura World is seeking a Client Service Executive to deliver exceptional customer service across travel bookings, itineraries and travel arrangements in Singapore. You will coordinate with airlines, hotels and partners while ensuring smooth documentation, follow-ups and timely responses.

Fresh graduates are welcome, and a 5-day work week with flexible arrangements supports growth in luxury travel. Ideal candidates are passionate about travel and customer service, with excellent communication,

Qualifications

• Passionate about travel and customer service.
• Strong communication and interpersonal skills.
• Organised, meticulous and able to multitask.
• Proactive, resourceful and responsible.

Responsibilities

• Handle customer enquiries and provide timely, professional assistance.
• Support flight bookings, hotel reservations and travel arrangements.
• Coordinate with airlines, hotels and overseas partners.
• Manage booking documentation, client follow-ups and administrative tasks.
• Assist clients with travel changes, disruptions and urgent requests.
• Deliver personalised and seamless travel experiences.

Skills

Customer service

Communication

Multitasking

Teamwork

Independent work

Attention to detail

Job description

Aura World is seeking a Client Service Executive to deliver exceptional customer service across travel bookings, itineraries and travel arrangements in Singapore. You will coordinate with airlines, hotels and partners while ensuring smooth documentation, follow-ups and timely responses.

Fresh graduates are welcome, and a 5-day work week with flexible arrangements supports growth in luxury travel. Ideal candidates are passionate about travel and customer service, with excellent communication,