Luxury Sales Ambassador | VIP Client Experience

Versace; Singapore; On-site; SGD 60,000 - 120,000; Full time

Job summary

Prada Group is seeking team members for its luxury retail environment in Singapore. The role focuses on delivering exceptional customer service, building relationships with new and VIP clients, and driving sales across all categories.

The position requires strong product knowledge, professional presentation, and a proactive attitude to uphold the brand experience and loyalty among customers. You will also engage in CRM activities and support store operations.

Qualifications

• Strong selling skills and customer-focus.
• Ability to engage and manage VIP clients.
• Maintain brand knowledge and product expertise.

Responsibilities

• Achieve individual objectives and contribute to store targets.
• Strive to increase brand and product knowledge.
• Master selling skills to satisfy customer needs and maximize sales across categories.
• Act as brand ambassador to build relationships with new customers and VIP clientele.
• Deliver the brand experience and nurture customer loyalty.
• Capture customer data and participate in CRM activities.
• Ensure stockroom efficiency, stock takes, and visual merchandising standards.

Skills

Sales skills

Customer service

VIP relations

Brand ambassador

Tools

CRM

Job description

Prada Group is seeking team members for its luxury retail environment in Singapore. The role focuses on delivering exceptional customer service, building relationships with new and VIP clients, and driving sales across all categories.

The position requires strong product knowledge, professional presentation, and a proactive attitude to uphold the brand experience and loyalty among customers. You will also engage in CRM activities and support store operations.