Luxury Retail Excellence Intern: Client Experience

LVMH Fashion (S) Pte Ltd; Singapore; On-site; SGD 13,000 - 20,000; Part time

Job summary

Louis Vuitton Singapore, Ngee Ann City Office, invites an internship for six months from January 2027 to June 2027 to join the Retail Excellence team. You will work on in-store customer journey improvements, clienteling tool adoption, and BI-supported insights to boost retail performance across South Asia.

You will help prepare best practice case studies, assist store teams with toolkits and dashboards, and collaborate with cross-functional partners to deliver service excellence and brand

Qualifications

• Strong analytical ability, both quantitative and qualitative.

Responsibilities

• Assist in identifying gaps and areas for improvement in the end-to-end in-store customer journey.
• Support in preparing 'Best Practice' case studies from top-performing stores to share across the market.
• Collaborate with cross-functional teams to implement and monitor initiatives that enhance service excellence and brand experience.
• Support client experience programs, including Dare to Delight and Voice initiatives, to ensure superior customer satisfaction and engagement.

Skills

Analytical skills

Observational skills

MS Excel

MS PowerPoint

Interpersonal skills

Project management

Team player

Adaptability

Proactive learner

Tools

Journey

ICON

Welcome

Job description

Louis Vuitton Singapore, Ngee Ann City Office, invites an internship for six months from January 2027 to June 2027 to join the Retail Excellence team. You will work on in-store customer journey improvements, clienteling tool adoption, and BI-supported insights to boost retail performance across South Asia.

You will help prepare best practice case studies, assist store teams with toolkits and dashboards, and collaborate with cross-functional partners to deliver service excellence and brand