Luxury Retail Client Advisor

WRISTIME PTE. LTD.; Singapore; On-site; SGD 28,000 - 47,000; Full time

Benefits offered by this job

Training provided

Job summary

Wristime Luxury Watches in Singapore invites you to join a team dedicated to delivering exceptional client experiences in a luxury retail environment. You will learn about important references, build knowledge of collectible timepieces, and grow as a luxury retail professional through hands-on training.

No prior watch industry experience is required; we provide structured product training and guidance to help you succeed in a high-end sales setting.

Qualifications

• Experience in luxury retail or client servicing preferred.
• Training will be provided; watch industry experience not required.
• Confident, personable, and able to engage with clients.
• Excellent written and spoken English.
• Well-presented with service-oriented attitude.
• Able to work independently and in a team.
• Eagerness to learn about luxury watches and collectible references.

Responsibilities

• Deliver a personalised and professional client experience across in-store and online channels.
• Conduct client appointments and assist with watch selections, purchases and enquiries.
• Build strong relationships with new and existing clients and follow up on sales opportunities.
• Prepare watches for client viewings and online listings.
• Prepare watches for listings, packaging and shipment to clients.
• Assist with after-sales matters and client follow-ups.
• Maintain a polished and professional boutique environment.

Skills

Luxury retail

Client engagement

Sales experience

Job description

Join Wristime Luxury Watches and build your career in luxury retail while working closely with rare and collectible timepieces, seasoned collectors and an international clientele.

This role gives you the opportunity to be immersed in the luxury watch world every day - learning about important references, understanding what makes certain pieces collectible, and developing the confidence to advise clients on high-value purchases. You'll work closely with experienced collectors and clients, gaining valuable exposure to the luxury watch industry and building the confidence and expertise to grow as a luxury retail professional.

Prior watch experience is not required. We are looking for someone polished, personable, driven and eager to learn, with structured product training provided.

Key Responsibilities

• Deliver a personalised and professional client experience across in-store and online channels.
• Conduct client appointments and assist with watch selections, purchases and enquiries.
• Build strong relationships with new and existing clients and follow up on sales opportunities.
• Prepare watches for client viewings and online listings.
• Prepare watches for listings, packaging and shipment to clients.
• Assist with after-sales matters and client follow-ups.
• Maintain a polished and professional boutique environment.

Requirements

• Experience in luxury retail, sales, hospitality or client servicing is preferred.
• Watch industry experience is advantageous but not required - training will be provided.
• Confident, personable and comfortable engaging with clients.
• Good written and spoken English.
• Well-presented with a professional and service-oriented attitude.
• Proactive, responsible and attentive to detail.
• Comfortable working independently and within a close-knit team.
• Strong willingness to learn about luxury watches, brands and collectible references.

This is an opportunity for someone looking to build a long-term career in luxury retail, develop specialist knowledge and work closely with exceptional products and collectors from Singapore and around the world.