Luxury Italian Restaurant Operations & Revenue Lead

Accor Asia Corporate Offices; Singapore; On-site; SGD 110,000 - 160,000; Full time

Job summary

Fairmont Singapore and Swissôtel The Stamford are seeking an Operations Manager for PREGO to safeguard the restaurant's brand identity, guest experience and profitability. You will lead a skilled Italian dining team, drive revenue growth and ensure luxury service aligned with Forbes, LQA and Accor standards.

Collaborating with Culinary, Marketing, Revenue and hotel operations, you will position PREGO as a premier dining destination in Singapore, while maintaining high standards of food safety

Qualifications

• Diploma or Degree in Hospitality Management, Business Management or related discipline.
• Minimum 3 years of restaurant management experience.
• At least 2 years in a luxury hotel, premium casual dining or upscale restaurant environment.
• Previous Italian restaurant operations experience is an advantage.
• Proven track record in driving revenue, managing profitability, controlling costs.
• Strong leadership skills with ability to motivate and develop teams.
• Excellent communication, interpersonal and stakeholder management skills.
• Strong commercial acumen with a service excellence focus.
• Proficiency in Microsoft Office tools (Word/Excel).
• Collaborative, entrepreneurial mindset with a passion for continuous improvement.

Responsibilities

• Lead and develop a high-performing restaurant team, fostering a positive operating environment.
• Recruit, train and retain colleagues with smooth onboarding and induction.
• Coach and mentor Assistant Managers, Captains and Supervisors and support succession planning.
• Drive colleague engagement, recognition and performance development initiatives.
• Collaborate with hotel leadership and cross-departmental teams to deliver guest experiences.
• Drive revenue, GOP and overall profitability targets; monitor financial performance and variances.
• Plan and execute revenue-generating promotions and events (e.g., wine dinners, special dining events).
• Ensure compliance with brand standards, service promises and SOPs; maintain hygiene and safety.
• Oversee reservations, service, staffing and cleanliness; coordinate with Culinary Team for smooth operations.
• Maintain guest satisfaction by addressing feedback and ensuring consistent service delivery.

Education

Diploma or Degree in Hospitality Management, Business Management or a related discipline

Job description

Fairmont Singapore and Swissôtel The Stamford are seeking an Operations Manager for PREGO to safeguard the restaurant's brand identity, guest experience and profitability. You will lead a skilled Italian dining team, drive revenue growth and ensure luxury service aligned with Forbes, LQA and Accor standards.

Collaborating with Culinary, Marketing, Revenue and hotel operations, you will position PREGO as a premier dining destination in Singapore, while maintaining high standards of food safety