Luxury Italian Dining Operations Manager

Accor; Singapore; On-site; SGD 90,000 - 130,000; Full time

Job summary

The Operations Manager at PREGO, Fairmont Singapore & Swissôtel The Stamford, leads daily restaurant operations, ensures luxury service standards and drives revenue growth in a premium Italian dining concept.

With 3+ years of restaurant leadership in luxury hotels, you will develop the team, manage reservations and service, uphold brand identity, and collaborate with Culinary, Marketing and Revenue teams to deliver exceptional guest experiences.

Qualifications

• Diploma or Degree in Hospitality Management, Business Management or related discipline.
• Minimum 3 years of restaurant management experience.
• At least 2 years in luxury hotel, premium casual dining or upscale restaurant.
• Experience in Italian restaurant operations is an advantage.
• Proven track record in driving revenue and managing profitability.
• Strong leadership, communication and stakeholder management.
• Excellent problem-solving and decision-making abilities.
• Proficient in Microsoft Office, especially Word and Excel.

Responsibilities

• Lead, motivate and develop a high-performing restaurant team, fostering a positive and collaborative working environment.
• Recruit, train and retain talented colleagues while ensuring smooth onboarding and induction experience.
• Coach and mentor Assistant Managers, Captains and Supervisors, building future leaders and supporting succession planning.
• Drive colleague engagement, recognition and performance development initiatives.
• Promote innovation, accountability and continuous improvement across restaurant operations.
• Collaborate with Culinary, Sales & Marketing, Revenue Management, Front Office, Security, Engineering, Finance and People & Culture.
• Drive cross-functional initiatives to enhance operational efficiency and guest experiences.

Skills

Leadership

Communication

Stakeholder management

Commercial acumen

Problem solving

MS Office

Team collaboration

Guest service orientation

Education

Diploma or Degree in Hospitality Management or Business Management

Job description

The Operations Manager at PREGO, Fairmont Singapore & Swissôtel The Stamford, leads daily restaurant operations, ensures luxury service standards and drives revenue growth in a premium Italian dining concept.

With 3+ years of restaurant leadership in luxury hotels, you will develop the team, manage reservations and service, uphold brand identity, and collaborate with Culinary, Marketing and Revenue teams to deliver exceptional guest experiences.