Luxury HORECA Key Account Manager: Tea Partnerships

NAVA 1872 PTE. LTD.; Singapore; On-site; SGD 120,000 - 180,000; Full time

Job summary

1872 Clipper Tea Co. is seeking a Strategic Account Manager (HORECA) in Singapore to nurture and grow a portfolio of luxury hotel partners, Michelin-starred venues, and elite boutique groups. You will drive revenue, lead quarterly reviews, and shape product programs aligned with partner brands.

Ideal candidates have 5+ years in KAM/BD within premium F&B, a robust Singapore network, and proven multi-stakeholder negotiation skills, with a passion for tea heritage.

Qualifications

• 5+ years in Key Account Management or Business Development within the premium F&B or luxury hospitality sector.
• A strong existing network of F&B decision-makers and purchasing managers in Singapore.
• Proven ability to manage $1M+ portfolios and navigate complex, multi-stakeholder contract negotiations.
• A sophisticated communicator with a passion for tea who can represent a heritage brand with poise and professionalism.

Responsibilities

• Lead growth and retention strategies for key hotel partners.
• Build deep connections with F&B Directors, Executive Chefs, and Procurement Heads in luxury hospitality.
• Conduct quarterly business reviews (QBRs) to align product roadmap with partner goals.
• Spearhead transition to sustainable packaging across HORECA channels.
• Proactively hunt and secure new partnerships within high-end segments.
• Identify menu integration opportunities and Signature Tea programs for partners.
• Lead tea tastings and training sessions for hospitality staff.
• Lead high-value negotiations and long-term supply agreements with major groups.
• Develop seamless customer journey with AGM for HORECA, from pitch to post-sale support.
• Collaborate with product team to launch hospitality-exclusive offerings and seasonal programs.
• Achieve revenue targets while maintaining gross margin discipline.
• Forecast demand and support production planning for high-volume partners.
• Track sales performance, account growth, and competitor movements in Singapore luxury market.

Skills

Key Account Management

Business Development

Negotiation

Communication

Job description

1872 Clipper Tea Co. is seeking a Strategic Account Manager (HORECA) in Singapore to nurture and grow a portfolio of luxury hotel partners, Michelin-starred venues, and elite boutique groups. You will drive revenue, lead quarterly reviews, and shape product programs aligned with partner brands.

Ideal candidates have 5+ years in KAM/BD within premium F&B, a robust Singapore network, and proven multi-stakeholder negotiation skills, with a passion for tea heritage.