Tea Experience Specialist - Premium Retail

NAVA 1872 PTE. LTD.; Singapore; On-site; SGD 28,000 - 42,000; Full time

Job summary

The 1872 Clipper Tea Co. is expanding and seeks a friendly Retail Associate in Singapore to be the face of our brand. You will help customers discover our heritage, explain our tea blends, and drive friendly, personalised service.

Key duties include greeting customers, sharing product knowledge, supporting store presentation, handling POS transactions, and collaborating with the team to maintain a welcoming environment that reflects our farm-to-cup philosophy.

Qualifications

• Excellent communication skills in English.
• Minimum 1 year in premium retail.
• Passion for tea and willingness to learn.
• Able to multitask in a busy store.

Responsibilities

• Greet customers and provide personalised shopping experiences.
• Share knowledge of tea blends and recommend products.
• Maintain store appearance and assist with inventory.
• Handle sales, returns, and payments accurately.
• Collaborate with team to ensure smooth daily operations.
• Uphold company standards and safety protocols.

Skills

Communication skills

Tea knowledge

Customer service

Team player

Job description

The 1872 Clipper Tea Co. is expanding and seeks a friendly Retail Associate in Singapore to be the face of our brand. You will help customers discover our heritage, explain our tea blends, and drive friendly, personalised service.

Key duties include greeting customers, sharing product knowledge, supporting store presentation, handling POS transactions, and collaborating with the team to maintain a welcoming environment that reflects our farm-to-cup philosophy.