Luxury Guest Experience Agent

EDITION; Singapore; On-site; SGD 31,000 - 47,000; Full time

Job summary

EDITION Hotels, part of Marriott International, is seeking a Front Desk/Guest Services professional in Singapore to organize and handle guest arrivals and departures, reservations, and requests at 38 Cuscaden Road.

You will verify billing, activate room keys, and communicate property amenities. The role requires clear communication, professional appearance, and the ability to stand and move about shifts.

Qualifications

• Organize and process guest check-ins/check-outs and reservations.
• Verify payments and scan/bill accurately with guests.
• Provide information on facilities, hours, and local attractions.

Responsibilities

• Handle guest requests, wake-up calls, and messages.
• Print contingency lists and run daily reports/logs.
• Count and secure cash, process payments, and close cashier records.
• Notify Loss Prevention of theft or incidents.

Skills

Customer service

Communication

Cash handling

Reservations

Tools

Computer system

Job description

EDITION Hotels, part of Marriott International, is seeking a Front Desk/Guest Services professional in Singapore to organize and handle guest arrivals and departures, reservations, and requests at 38 Cuscaden Road.

You will verify billing, activate room keys, and communicate property amenities. The role requires clear communication, professional appearance, and the ability to stand and move about shifts.