Luxury Department Leader: Elevate Sales & Client Experience

FashionUnited; Singapore; On-site; SGD 60,000 - 120,000; Full time

Job summary

Prada Group in Singapore is seeking a Company Brand Ambassador to drive department sales and guest experience. You will lead a high-performing team on the sales floor, maximize KPI performance, and ensure exceptional client service across channels.

Stay informed on luxury fashion trends and collaborate with store management to implement business plans. Champion omni-channel opportunities to grow the brand's presence.

Qualifications

• Passion and knowledge of luxury fashion required.
• Strong leadership and team management skills.
• Excellent client service and communication abilities.
• Proven track record in achieving sales targets.
• Familiarity with omni-channel retail and digital tools.
• Bachelor's degree in Business or Retail is a plus.

Responsibilities

• Lead department team to exceed sales targets and KPIs.
• Ensure high-standard client service on the sales floor.
• Develop and implement business plans with store management.
• Foster cross-selling and upselling across product categories.
• Promote omni-channel initiatives and digital tools.
• Monitor market trends and share insights with relevant teams.
• Maintain visually engaging department displays per guidelines.
• Coach and develop brand ambassadors within the team.

Skills

Brand management

Leadership

Client service

Sales-driven

Communication

Team motivation

Omni-channel experience

Luxury/fashion knowledge

Education

Bachelor's degree in Business or Retail Management

Job description

Prada Group in Singapore is seeking a Company Brand Ambassador to drive department sales and guest experience. You will lead a high-performing team on the sales floor, maximize KPI performance, and ensure exceptional client service across channels.

Stay informed on luxury fashion trends and collaborate with store management to implement business plans. Champion omni-channel opportunities to grow the brand's presence.